(Muslim-Friendly) Da Lat Day Tour: Datanla Waterfall, Crazy House, Mongo Land & Fresh Garden

Additional information

Safety / High Risk Disclaimer

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Prohibitions & Limitations

• Please dress accordingly depending on the day's weather conditions
• The following items are prohibited: weapons of any kind
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Sunglasses / Caps or hats / Raincoat or poncho / Cash

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Participants using wheelchairs/mobility equipment should be accompanied

Vehicle & luggage info

• Passenger capacity: 16 passengers excluding the driver
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Partial refund rules:
• Tickets can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Refunds can't be issued for any participants who are late by 45 minutes or more
• The activity will be rescheduled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
• To reschedule, please contact the supplier/operator: WhatsApp 84 915594659

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Pick-up information

• Hotel pick-up and drop-off services are available
• Operator will reconfirm your pick-up time in advance
• This is a shared transfer and early or late pick-up is possible
• Arrive at the hotel lobby 15 minutes before your selected pick up time
• Enter your hotel name and address at the checkout page

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Free for children with a height of 89cm or below
• Free for children aged 4-6 as long as they will not occupy separate seats
• Children with a height of 110cm and above will be charged the same rate as adults
• Children with a height of 89cm or below can join this activity free of charge
• Children aged 1-3 can join this activity free of charge
• Participants aged 4-6 are considered children, based on their official ID