Phu Quoc: 4 Island Hopping Speedboat Tour, Cable Car and Aquatopia Water Park

Additional information

Safety / High Risk Disclaimer

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the booking. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 30 minutes or more
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Pick-up information

• Hotel pick-up and drop-off services are available
• Operator will reconfirm your pick-up time in advance
• This is a shared transfer and early or late pick-up is possible
• Arrive at the hotel lobby 15 minutes before your selected pick up time
• Enter your hotel name and address at the checkout page

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children with a height of 100cm or below
• Children with a height of 140cm and above will be charged the same rate as adults