Sydney Wollongong, Kiama & Gerringong Full-Day Korean Guided Tour

Additional information

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Other Reminders

• Your tour will depart as booked regardless of weather unless unavoidable cancellation occurs due to harsh weather with safety issue. We provide tour date changing service up to 1 time prior to your tour date and it is considered that you wish to proceed your tour on the date you requested as long as we have not received any relavant requests from customers.
• Your tour vehicle will depart sharply on time and will not wait further if you are running late. Please be presented 10 minutes ealier than designated departure time considering check in procedure such as cross check booking details or headcount by your guide.
• There might be multiple vehicles of Zigzag Tours at the meeting point, please refrain from hopping on any vehicle without checking a list of participants with your guide to prevent possible confusion that might occur to our guides.
• Please be advised that orders of intinerary or duration of time for each visit points, estimate time of arrival stated on the product description is a basic template provided to refer. Details are subject to be adjusted depending on occasions of your tour date.
• Please refrain from booking restaurants, show/performances or flights based on timestamps of the itinerary template. Drop-off time may be delayed by road conditions or waiting queue and Zigzag Tours is not responsible with any troubles that might occur to individual customers' personal plans schedulled according to your preference after termination of a tour.
• Please provide us your contact point available in local Sydney, Zigzag Tours does not have any responsibilities with incidents caused by invalid contacts provided by customers(e.g. inactive email address, unsearchable contact numbers via messengers).
• Please be mindful that this is a group tour and Zigzag Tours may request you to disband if you display uncooperative behaviour such as disrupting our guide's commentary, causing discomport to other customers and any action considered aggresive or abusive.
• We do not share guides' details ahead of your tour since allocation of guides and vehicles are usually unsettle by then, you will be able to communicate with your guide once you successfully join your group.

What to bring

• Sunscreen / Sunglasses / Caps or hats

What to wear

• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is not stroller and wheelchair-accessible

Vehicle & luggage info

• Luggage storage services are not provided

Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 0 minutes or more
• The activity will be cancelled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
• To reschedule or request a full refund, please contact the supplier/operator: zigzaghoju@gmail.com

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit