Grand Copthorne Waterfront Hotel Singapore

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Certified Sustainable Partner

Great hotel, close to MRT. Very relaxed, good pool.

Ottima posizione, ideale per visitare Singapore anche a piedi. Molto buona e varia la colazione.

On arrival we were provided with a room with the bedding configuration we did not book. Although the staff did all they could to rectify it they were unable to move my family to the correct room until the following day which was disappointing after a long flight in as we weren’t comfortable. I would like to mention that we were appropriately compensated for the error with free tickets to attractions. There were many maintenance issues throughout our stay which we wouldn’t expect. For example safe not locking and balcony door could not be locked. Overall our stay was good and the laundry ammenities came in handy

The hotel is well located with most attractions close by. The staff are friendly & the rooms are nicely decorated. The breakfast buffet is great, with lots of choice which differs slightly from day to day. For a 5 star, I expect the finishes to be stylish & something I would want to have in my own home but the furniture in the main section of the Food Capital restaurant where breakfast was served daily was cheap looking, canteen style furniture & this totally ruined the atmosphere & experience. They had a separate smaller section for Executive Club guests with better furniture & that should be the minimum standard across the restaurant. The tables were far too close together in the main section so it felt like you were sharing tables with strangers & this also ruined the experience. I suspect this is a necessity because there is quite a demand at breakfast but I’ve stayed in other large hotels who have managed this much better & allowed for more space between tables. We had the Thai themed dinner buffet once & it was far too expensive for what you got compared to outside - it was also served in the same restaurant as breakfast so was lacking any ambience. We didn’t bother trying any of the other restaurants as they were all very expensive. The room amenities - there was nothing in the fridge (odd for 5 star), no snacks & the filtered water was room temp. Overall I liked the location & staff but it wasn’t the 5 star experience I was expecting so I wouldn’t stay again.

Mr Ravi Deneal is very helpful and friendly. The front desk staff are able to resolve the problem with my extra bed. Overall satisfy with the service.

Very Comfortable stay with family of 5 including 1 child.Staff, cleanliness, breakfast were all excellent.There was good indian vegetarian food in breakfast but little options for non vegetarian indian / Pakistani food.

Excellant Breakfast

Wonderful hotel with updated rooms and easy access to all we needed to explore in Singapore

Excellent hotel and service

I liked that it was close to the metro station. For the price paid, the room was adequate but lacked any personality or nice touches that other hotels provide.