struggled a bit on finding the guide at the meet up point. eventually someone approached us and found that we were the only ones who booked the activity. Kemmy showed us around Gran Via and El Retiro park. there was a lot of walking before going to Museo del Prado which we appreciated because she showed us the best spots in El Retiro (it was very big). the guided tour is only outside museo del prado, this is not a guided tour of museo del prado. overall, still worth the price and time since we enjoyed a lot and learned a lot about Madrid.