Gold Coast Tours

Every summer vacation, my family and I take a trip. This year, during the booking period, we happened to watch a TV program about Australia, so we decided on Australia's Gold Coast. I also wanted to experience a hot air balloon ride, so I booked one through Klook. Although the pickup was quite early in the morning, they arrived at the hotel right on time. There was a restroom break on the way to the plateau, and as we got closer, a DVD played explanations and注意事项 (important information/precautions) in English, Chinese, and Japanese inside the vehicle, which made my excitement level reach its peak. We slowly floated up into the crisp, silent air of dawn, truly 'wherever the wind blew,' and were able to watch the sunrise from the horizon during our hour-long aerial stroll. Upon landing in the pasture, we were greeted by grazing cows. It was a precious experience that's hard to come by in Japan, as we helped the approximately 20 participants and the Hot Air Balloon staff waiting at the landing spot fold and pack up the hot air balloon, and enjoyed sparkling wine.

Our first time riding a helicopter, and honestly, what an unforgettable experience. 🚁🥹 It was a mix of excitement and nervousness at first, but once we were up in the air and saw everything from a completely different perspective, it was all worth it. There’s something so surreal about looking down and realizing how beautiful everything is from above. 🩶

Highly recommend this hot air balloon experience! 🎈 We even had the chance to take photos inside the hot air balloon and help pack it away after the flight, which made the experience even more memorable. The pilot was very experienced, friendly, and shared lots of interesting information throughout the journey. Our package also included a delicious breakfast at the Sheraton Grand Hotel. They even dropped us off there after the flight and kindly helped us book a Grab back to our hotel. It was a wonderful and well-organised experience from start to finish. Definitely worth it!

Although it was a bit pricey, it was definitely worth it! Nature is truly amazing. The glowworms were beautiful, but the starry sky, with the Milky Way visible, was absolutely stunning! I went in mid-August, and it was quite cold in light clothing, so the hand warmers they provided came in handy!

Kudos to Stevie wonderful and entertaining service! Good scenery!

We met by the side of the road. Several companies had canoes loaded and were parked on the street, ready to go, so I showed my Klook reservation screen and asked around to see if it was their tour. Since the map location was approximate, I recommend actively asking any car with canoes loaded. The tour started at 7:30 AM, and they were there promptly before the scheduled time and called out my reservation name. It's a little nerve-wracking to meet the guide, but it's easy to find them, so please head there with confidence. Also, in my case, the day before, I received a message from the guide via Gmail suggesting that since the weather wasn't looking good, I should change my 10:30 AM start time to 7:30 AM. They also told me that snorkeling would offer a clearer view in the morning. Although I was worried about waking up early, I changed it because I wanted to see the beautiful ocean. I was touched by how kind they were to proactively contact me based on the weather. This email exchange made me feel confident that I would enjoy myself at the location. Four women gathered, and I rode in a canoe with one other person, while the other two rode in single canoes. They asked if I preferred a single or a pair, and if it was my first time, and then paired us up accordingly, which was great. They explained the photo route and the flow of the activity, so even if my English wasn't perfect, I understood everything without any problems. Once we started, it was a lot of fun, and the guide explained about the birds and shared various stories. They also took photos while we were canoeing, which created lifelong memories. They lent us waterproof backpacks, wetsuits, and snorkels. I definitely think a towel and swimsuit are essential. Also, there are no changing facilities, so I recommend wearing your swimsuit beforehand. We saw many beautiful fish in the ocean. Those near the rocks and those in slightly deeper areas were truly beautiful. Other companies were also snorkeling in the same area, and there were boats in slightly deeper waters, but we enjoyed it without any issues. This is definitely one of the activities I will do again when I come to the Gold Coast.

Unforgettable Gold Coast day tour from Southern Cross. The route is thoughtfully planned with professional service, offering a deep and memorable travel experience. Big thanks to Orion, our driver, guide and DJ! He is knowledgeable, humorous, patient and friendly, always wearing a warm Gold Coast-style smile. His in-depth commentary on nature and culture was brilliant, plus he has amazing music taste, with every track drawing us into the moment.

Tania was a wonderful guide. She made an effort to get to know each member of our group. Her commentary was very thorough—besides introducing us to the glowworms, she also shared a lot about the forest ecosystem. Along the way, we even spotted some small animals and enjoyed a beautiful starry sky.

The glow worms themselves were beautiful and definitely worth seeing, and our guide was excellent—friendly, knowledgeable, and very helpful throughout the tour. However, the overall itinerary felt inefficient, with quite a lot of time spent traveling compared with the actual time at the glow worm site. The bus ride was also quite bumpy and uncomfortable, especially for a longer journey with children. Overall, the glow worm experience and guide were very good, but the transportation, scheduling, and overall value could be improved.