I visited around 4 PM on August 24th and wasn't sure how to get there after arriving at Xinbeitou MRT station. I called the front desk for directions, and after calling three or four times to confirm, the two young ladies at the front desk were so helpful! They were very patient and answered all my questions with a gentle tone. When I arrived, they explained everything even more thoroughly. It truly made me feel that the hotel staff is highly professional! The hotel lobby and hot spring facilities are also maintained very clean and comfortable! From the initial phone inquiry to the on-site registration, use, and departure, the entire experience was pleasant and well worth the trip! I highly recommend it! I also hope everyone will take good care of the facilities so that this excellent hot spring hotel can continue to operate sustainably! (The body wash, shampoo, and conditioner in the hot spring were fantastic.) Thank you to the front desk staff that day! I hope your excellent service is recognized by the company, rewarded, and used as a foundation for training other employees.