Redeeming the tickets at the counter was easy. You'll need to walk along a trail to reach the cave entrance. It's a short walk, and there are plenty of informational signs sharing facts about Australia and cave formations. The walk/climb inside the cave took about 1.5 hours. It was manageable for our 7 and 3-year-olds. The kids enjoyed the kids' tunnel experience the most! After the cave, the trail continued, and we ended up at a playground! We were really happy that the kids could enjoy the place with all the facilities they provided.