Bank of China Hong Kong Tennis Open 2025

Access to the Stadium

• Spectators must show their tickets or tournament issued passes to gain entry.
• Once inside, please do not occupy seats other than the one designated on your ticket.
• VIP Hospitality Box holders and their guests should carry their passes at all times.
• Spectators may enter and exit the stadium only during changeovers or in between matches.
• Mute all mobile phones, pagers and noise emitting devices.
• No flash photography, video cameras, and other recording devices.
• Glass bottled beverages are not permitted to be brought into the stadium.
• Laptops computers may be brought into the stadium but are not permitted to be used within the stadium area at any time.
• No outside food or drinks except water bottles are permitted to be brought into the grounds of the Bank of China Hong Kong Tennis Open. For security reasons, our staff reserve the right to ask spectators to sip the drink to ensure the contents are safe and non-flammable.
• In cases of dispute the Organiser reserves the right of final decision in all matters.

Condition of Ticket Sales

• One person per ticket regardless of age except children aged under 2 who do not occupy a seat.
• E-tickets can be scanned only once to gain entry to the stadium. Do not disclose or share the QR code of the e-ticket with others to prevent unauthorised admission to the stadium.
• Tickets sold are neither refundable nor exchangeable.
• Purchaser of any ticket shall be entitled to a refund only in the event of adverse weather conditions which result in not more than one hour’s play on the day for which the ticket is valid. In such event, refund procedures will be posted on www.hkmenstennisopen.com within 48 hours. - Refunds will only be given upon presentation of purchase record and e-ticket and do not apply to complimentary tickets.
• Hong Kong Tennis Open Event Management Limited (the “Organiser”) reserves the right to change at any time the schedule of play and start time of matches. Changes will be published on www.hktennisopen.hk.
• No ticket holder may (a) continually collect, disseminate, transmit, publish or release from the grounds of the Tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion) for any commercial or gambling purposes; and (b)film, photograph, broadcast, stream, publish, transmit and/or otherwise offer to the public (or assist any third party in offering to the public), on a live or on a delayed basis, in whole or in part, and whether on a free basis or subject to payment, any sound recording, photograph, video footage, motion picture, film and/or other audio-visual content captured by any means whatsoever inside the Tournament site.
• The continual use of laptop computers or other handheld electronic devices within the spectator area of the Tournament match courts shall be prohibited.
• For safety reasons, you may be requested to show your bags and belongings for inspection upon entry.
• Organiser reserves the right to amend any terms and conditions stated herein at any time without prior notice. All matters and disputes will be subject to the final decision of Organiser.