Macau

big establishment, accommodating staff, quick walk from lotus station, walking distance to londoner, venitian, parisian

Harbourview Macau is one of the best places to stay in Macau! The hotel is beautiful, with elegant rooms that are spacious, clean, and very comfortable. The staff were warm, professional, and always willing to help. The location is convenient, making it easy to visit major attractions while still enjoying a peaceful atmosphere. The facilities were excellent, and everything exceeded my expectations. I had a wonderful stay and would definitely come back. Highly recommended!

Hi ha un autobús llançadora directe des de la terminal del port exterior, el trajecte dura uns 15-20 minuts. Des del soterrani fins a la tercera planta hi ha un centre comercial amb una zona de restauració, restaurants i grans magatzems (amb un supermercat a dins). No obstant això, no hi ha botigues de conveniència a prop i està una mica lluny d'altres complexos turístics (a dues illes de distància), cosa que pot ser un problema si tens gana a la nit. L'habitació està ben equipada amb aigua embotellada, bullidor elèctric, màquina de càpsules de cafè Illy, USB i endolls universals. El bany té sabatilles, xampú, condicionador i gel de dutxa, així que no cal portar-ne de casa. L'habitació donava a l'aeroport de Macau, i al principi em preocupava que fos sorollós, però no vaig sentir cap soroll d'avió. No obstant això, l'aïllament acústic de la porta de l'habitació és deficient, i se sentia si algú parlava fort al passadís. A més, en el moment de fer el check-in, calia proporcionar el codi de reserva de l'hotel a la recepció, que no era el número de comanda de Klook ni el número de proveïdor. Com que Klook no em va proporcionar el codi de reserva de l'hotel després de la meva reserva, hi va haver un problema amb el procés de check-in aquell dia, i vaig haver de trucar immediatament al servei d'atenció al client de Klook a través de la recepció per obtenir el número.

our family choose to stay here, because you can cross directly to galaxy. friendly staff, the donwside only the shuttle service earliest 10am, should have early schedule which can help other guest who's flight is early. they don't provide extra bed even if you tell them you are willing to pay which can cause family group tourist to reconsider booking to this hotel again

The hotel is clean and tidy. There were World Cup activities inside, and the children had a great time. There was also an exhibition, live World Cup broadcasts, and the mall had many restaurants and shops for guests to enjoy.

At the reception area, Tommy Yang assisted us and offered a room upgrade for a minimal fee. He was very accomodating and even offered helpful suggestions for our DIY tour. He also gave us complimentary access to 37th floor of the Eiffel Tower as complimentary for our room upgrade. The rooms are big and clean. I love that there is a shower room, separate cr, bathtub. You can consume all the contents of the refrigerator and the cabinets for free. Request for water was accommodated promptly, and unlimited. I also love that there is a foot massager, which you can use after a tiring day out. The bed is super comfy. I'll definitely book here again next time I visit Macau. If you want a staycation, I highly recommend this hotel. Easy access to different boutiques, and even and just fee minutes walk to The Londoner and The Venetian. Free shuttle ride too.Cons: no bidet and no free breakfast. But you can order in-house or go to the le petit for breakfast which serves breakfast up until 1pm.

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I recently had the pleasure of staying at Sofitel Macau At Ponte 16, and it was an outstanding experience from start to finish. If you are looking for a hotel that combines refined luxury with genuine, heartfelt service, this is the place to be. The staff truly sets this property apart. Every team member we encountered was incredibly accommodating, professional, and proactive in their assistance. Whether it was navigating local recommendations or handling our requests with speed and grace, they went above and beyond to ensure our stay was comfortable and stress-free. A special thank you to the team for the wonderful small gift waiting for us in our room! It was such a delightful and thoughtful surprise that elevated our experience and made our arrival feel extra special. The attention to detail throughout the property is remarkable. We had a fantastic time and will definitely return!

it was a memorable experience staying at the venetian hotel and I will definitely come back to stay longer honestly, the price is a lot higher compared to other hotels but experience was truly awesome. it has a dedicated bus line, and from the airport it goes straight to the hotel and vice versa. it also has a bus bringing you to hzmb (hongkong zhuhai macao border). inside, the hotel has that high end shops giving us an enjoyable shopping experience. there is also a Starbucks, and other restaurants that offer sumptuous food. staff was helpful and friendly and even allowed us to extend our checkout for an hour while we packed our things for checkout. I love the overall experience at the Venetian and will definitely come back when I visit Macao again