Grand Hyatt Hong Kong - Plateau Spa | Body & Facial Treatment | Wanchai

4.4 / 5
31 reviews
400+ booked
11/F, Grand Hyatt Hong Kong, 1 Harbour Road, Wanchai, Hong Kong
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  • Located on the 11th floor of Grand Hyatt Hong Kong, the Plateau Spa is a self-contained resort within a hotel, offering privacy, seclusion and an escape from the vibrant city of Hong Kong.
  • Celebrate the wellbeing of yourself and loved ones with award winning, result oriented treatments conducted in private treatment rooms with en suite bathrooms.
Exclusive offer for selected payment method (Hong Kong only)

UnionPay Exclusive Offers

Enjoy up to HK$430 off when you pay with UnionPay Cards (card number starting with 62) or UnionPay App and use the promo codes at checkout!

  • #1: HK$20 off when you spend a net amount of HK$400 for a single transaction
  • #2: HK$50 off when you spend a net amount of HK$800 for a single transaction
  • #3: HK$120 off when you spend a net amount of HK$1,800 for a single transaction
  • #4: HK$100 off on Selected Japan, South Korea, Taiwan & Thailand Hotel when you spend a net amount of HK$1,000 for a single transaction
  • #5: HK$100 off on Europe, Australia & New Zealand Activities when you spend a net amount of HK$1,000 for a single transaction
  • #6: HK$40 off on HK Airport Express Ticket when you spend a net amount of HK$100 for a single transaction

Promotion period: 24 Apr-31 Dec 2026 Each Hong Kong and Macau Regions Klook user can enjoy each offer once per calendar month. Quotas are first-come, first-served, until exhausted. Quotas for Offer 6 will be released at 12:00 noon every Wednesday. Terms and conditions apply. Please visit Payment exclusive offers in Julyfor details.

HSBC Credit Card Exclusive Offers

Enjoy up to HK$1,380 Off when you pay with a HSBC Credit Card and use the promo code at checkout!

  • Offer 1: Get HK$80 off with promo code “HSBC26JUL80” when you spend a net amount of HK$1,000 or above on Klook Activities
  • Offer 2: Get HK$200 off with promo code “HSBC26TTA200” when you spend a net amount of HK$1,800 or above on Global Attractions, Theme Parks, Activities and Experiences
  • Offer 3: Get HK$100 Off with promo code “HSBC26HT100” when you spend a net amount HK$1,000 or above on Worldwide Hotel Room-only product
  • Offer 4: Get HK$500 off with promo code “HSBC26JP500” when you spend a net amount of HK$1,500 or above on Japan Activities & Experiences
  • Offer 5: Get HK$500 off with promo code “HSBC26CN500” when you spend a net amount of HK$1,500 or above on Mainland China Theme Parks & Attractions

Quota for Offer 1-2 will release every Wednesday 12:00noon Promo period of Offer 4 is 1 to 31 July, quota will release every Sunday 12:00noon Promo period of Offer 5 is 1 to 31 August, quota will release every Friday 12:00noon Available on a first-come, first-served basis while the quota lasts. To borrow or not to borrow? Borrow only if you can repay! Terms and conditions apply. Please visit Payment exclusive offers in Julyfor details.

Exclusive offers for PayMe users

Spend designated amount with PayMe and enter the relevant promo code at the checkout page to enjoy up to HK$490 off:

  • Offer 1: Book anything on Klook and get HK$40 off with promo code “PM26JUL40” when making a single net transaction of HK$888 or above
  • Offer 2: Book Mid-Autumn Mooncake on Klook and get HK$30 off with promo code “PM26MOON30” when making a single net transaction of HK$500 or above
  • Offer 3: Book Selected Hotels (Room only) and get HK$100 off with promo code “PM26HT100C” when making a single net transaction of HK$1,000 or above
  • Offer 4: Book Mainland China Activities and get HK$50 off with promo code “PM26CN50” when making a single net transaction of HK$400 or above
  • Offer 5: Book Japan Activities and get HK$120 off with promo code “PM26JP120” when making a single net transaction of HK$800 or above
  • Offer 6: Book Local Food & Dinning and Theme Parks and get HK$100 off with promo code “PM26SGMB50” when making a single net transaction of HK$800 or above
  • Offer 7: Book Macau Activities and get 12% off (Capped at HK$50) with promo code “PM26MO50” when making a single net transaction of HK$300 or above

Promo period: 1 Jun-30 Jun 2026, quota for Offer 4 will be released every Monday 12:00 noon by Klook.  Each Klook account can redeem each offer once during the promotion period. Limited offer available while stocks last. Terms and conditions apply. Please visit Payment exclusive offers in Junefor details. SVF license no: SVFB002

Exclusive offers for AEON Cardholders

AEON Cardholders can enjoy up to HK$250 off Instant discount on travel products!

  • Offer 1: Get HK$100 off with promo code “AEON26JUN100” when you spend over HK$1,200 on overseas travel products^.
  • Offer 2: Get HK$50 off with promo code “AEON26CN50“ when you spend over HK$500 on Mainland China travel products^.
  • Offer 3: Get HK$100 off with promo code “AEON26HT100“ when you spend over HK$1,000 on Global Hotel Room Only.

^Except Hong Kong & Macau Offers last until 31 Jul 2026. Available on a first-come, first-served basis while the quota lasts. Terms and conditions apply. Please visit Payment exclusive offers in July for details. Exclusive offer for BOC Taobao World Mastercard

BOC Taobao World Mastercard Cardholders can enjoy up to 20% off discount !

  • Offer #1: Enjoy HK$100 off with promo code “BOCTB26TTA“ when you spend over HK$800 on any attractions and theme parks.
  • Offer #2: Enjoy HK$200 off with promo code “BOCTB26HT“ when you spend over HK$1,000 on any hotels and staycations.

Promotion Period: from now until Dec 31, 2026 Available on a first-come, first-served basis while the quota lasts. Reminder: To borrow or not to borrow? Borrow only if you can repay! Terms and conditions apply. Please visit Payment exclusive offers in Julyfor details.

Exclusive offer for Fubon Visa Credit Cardholders

Fubon Visa Credit Cardholders can enjoy an instant discount of up to HK$450 by spending a designated amount in a single net transaction and entering the applicable promo code below.

  • Offer 1: Get HK$150 off with the promo code FB26TW150B” when you spend over HK$300 or above on Taiwan Activities
  • Offer 2: Get HK$300 Off with the promo code ”FB26JUN300” when you spend over HK$1,000 or above on Klook Activities

The offers last from now until 12 Jul 2026.  Available on a first-come, first-served basis while quota lasts. Offer quota will be released every Monday at 12:00 (noon). To borrow or not to borrow? Borrow only if you can repay! Terms and conditions apply. Please visit Payment exclusive offers in Julyfor details.

Exclusive offers for Standard Chartered Credit Cardholders

Upon a single net spending of designated amount with Standard Chartered Credit Card, and entering below designated Promo codes before checkout, enjoy up to a total of HK$300 during promotion period!

  • Offer 1: Book Overseas Activities and Get HK$200 off with promo code “SCB26CXJUL200“ when conducting a single net spending of HK$2,000 or above.
  • Offer 2 (a): Book Global Hotel Room Only and Get HK$100 off with promo code “SCBCX26HT100“ when conducting a single net spending of HK$900 or above with Standard Chartered Cathay Mastercard.
  • Offer 2 (b): Book Global Hotel Room Only and Get HK$100 off with promo code “SCB26HT100“ when conducting a single net spending of HK$1,000 or above with Standard Chartered Credit Card (Except Standard Chartered Cathay Mastercard) or Standard Chartered Multi-Currency Mastercard Debit Card.

Promotion period of Offer 1 is until 26 Sep 2026.  Promotion period of Offer 2 is until 31 Dec 2026.  Each Klook User can enjoy each of the Offer above ONCE during the Promotion Period  Available on a first-come, first-served basis while usage quota lasts. Terms and conditions apply. Please visit Payment exclusive offers in July for details.

Exclusive travel offers for Bank of Communications Credit Cardholders

Upon a single net spending of designated amount on travel product bookings with Bank of Communications Credit Cards, enter below specific Promo codes before checkout to enjoy up to HK$340 Off during promotion period!

  • Offer 1: Enjoy HK$40 off upon single net spending of HK$600 or above on local or overseas products with promo code “BOCOM26ALL40“
  • Offer 2: Enjoy HK$200 off upon single net spending of HK$1,800 or above on local or overseas products with promo code “BOCOM26ALL200“
  • Offer 3 : Enjoy HK$100 off upon single net spending of HKD1,800 or above on local food& dining products with promo code “BOCOM26FB100“

Promotion runs until 31 Aug 2026.  During the promotion period, every Klook member can enjoy each promo code once for each month. Available on a first-come, first-served basis while usage quota lasts. Terms and conditions apply. Please visit Payment exclusive offers in July for details.

Offers for you
BRL 131.85 off

Package options

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Package type

120 Mins Revive Journey | 60 Mins Plateau Massage + 60 Mins Hydrating Facial

Open date: Valid for 90 days

60 Mins Travel For 2 Massage Offer | Plateau Massage

Open date: Valid for 90 days

Quantity

R$ 1,569.09R$ 1,740.50

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What to expect

Single Person Treatment Room
Single Person Treatment Room
Treatment Room
Treatment Room
.
.
Enviroment
Enviroment
Revitalising Bath
Revitalising Bath
Revitalising Bath
Revitalising Bath
Tiffin lunch buffet
Tiffin lunch buffet
Plateau Massage
Plateau Massage

Location

Contact us

Got a question about this activity? Ask us on live chat!

Reviews

4.4 / 5
Great
31 reviews
Therapist
4.6
Atmosphere
4.4
Value for money
4.0
Accessibility
4.6
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Review for: 60 Mins Travel For 2 Massage Offer | Plateau Massage

5 star venue and spa with top notch experience and great services. we had the Couple room with best sea view and nice suite. Therapists are great . staff are super professional and friendly. they also gave me a Birthday surprise and cake with tea and fruits. absolutely 💯

Helpful
Review for: SPA & Dine / 75-minute Massage + Tiffin lunch buffet + Steam room and Sauna room + Refreshment

• attentive & friendly staff • beautiful spa • professional masseuse • pleasant experience • buffet lunch was great a wonderful spa day with lunch. *highly recommended

Helpful
Review for: 60 Mins Travel For 2 Massage Offer | Plateau Massage

The room is so large, clean, and has a sea view. The masseur's gestures are good. There are three types of massage oil to choose from. The sauna is relatively far from the room and passes through the open air.

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Review for: 【新春旅神Deal】「冬日暖意」水療雙人優惠 (90分鐘) | 驅寒舒緩生薑暖身按摩油按摩 + 溫熱眼膜 + 水療現金券 + 蜜糖薑茶

The technician was very enthusiastic. I felt no pain after the massage. I was able to easily book the job in my spare time. I was in place in about 30 minutes.

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Review for: 60 Mins Travel For 2 Massage Offer | Plateau Massage

I informed the staff that I was here to celebrate my boyfriend’s birthday. They have prepared a small cake and some birthday decorations which is out of my expectation. Although I was a bit late for my treatment, they are still patiently provide us full one hour service. I top up for a revitalising bath and so I can enjoy the spa room for more than two hours.

Helpful
Review for: 60 Mins Travel For 2 Massage Offer | Plateau Massage

Excellent spa experience and professional therapists. The ambience of the massage room is great and everything in the room is clean & well maintained. Warm hospitality from the staff which made me felt so welcomed. It’s one of the best spa I have in HK and the value for money is high!

Helpful
Review for: 60 Mins Travel For 2 Massage Offer | Plateau Massage

The receptionist and masseur were friendly, the facilities were good and the massage was ideal.

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Review for: 120 Mins Revive Journey | 60 Mins Plateau Massage + 60 Mins Hydrating Facial

Therapist - excellent. Hyatt decor - excellent as usual. Phone booking and front desk lady receptionist - unprofessional, lacking integrity. Front desk lady provided wrong information over phone, failed to own up to it in person. Had to ask if she was the one on phone earlier before she was willing to step up and admit it; prior to that kept whispering into her superior’s ear like some highschool gossip session and side eyeing guests instead of trying to problem solve let alone apologise. Prior had positive experiences with the Hyatt Brand but this encounter sadly left a poor impression. Expected better training, communication, caliber of staff and customer experience, especially at this price point (HKD2.2K+). Though management stepped in and offered a small token by way of apology, the damage was done. Front desk staff is essential as booking and communication is part of whole experience. Last thing guests want is stress due to incompetent service. Pressed for time so the little fiasco resulted in shortened window to enjoy facilities. Pity since the therapists I cannot fault, and the Brand held a high place in my heart till now.

Reply from Klook

Thank you for choosing Klook and for taking the time to leave us a review. We regret to hear about your disappointment with the services provided by the front desk staff. We have relayed your feedback to the local operator in order for them to monitor their service quality moving forward. Your kind understanding is highly appreciated and we hope to serve you better in the future.

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Review for: 60 Mins Travel For 2 Massage Offer | Plateau Massage

A very relaxing massage with hot stone and essential oil.

Helpful
Review for: 120 Mins Revive Journey | 60 Mins Plateau Massage + 60 Mins Hydrating Facial

always lovely to return, relaxing and impeccable services in the heart of the city. will certainly come back; would recommend to launch new packages or services for novelty for existing and new customers

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