Hong Kong Airport Luggage Services by LuggAgent

Klook

Travel around Hong Kong without dragging your luggage behind you

Wishlist
  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • Move around with more convenience without having to worry about carrying your heavy luggage around
  • Upon arrival at the airport, drop off your luggage before 12:00pm and receive it at the hotel after by 6:00pm
  • Upon departure, drop off your luggage at the hotel before 12:00pm and receive it at the airport after 4:00pm
  • With this service, you don't need to rush around the airport looking for a safe storage place for your luggage!
Most Recent Review

  • 14 Jan 2018
    I will definitely use this again next time. The agents are very punctual and friendly. They even covered my luggage with cling wrap and all my items were intact and luggage is in great shape upon claiming it at the airport.

US$ 31.4

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  • 484 Booked
    4.9

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Package Options
Please select luggage delivery date  
  • Same Day Luggage Delivery (Hotel/Airbnb to Airport)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport by or after 4:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 31.4

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport by or after 4:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Same Day Luggage Delivery (Airport to Hotel/Airbnb)

    Package Details
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your accommodations

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 31.4

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your accommodations

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Luggage Delivery with 1 Night Storage (Hotel/Airbnb to Airport)

    Package Details
    • Drop off your luggage before 12:00pm, pick up at the airport after 9:00am the next day

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 42.6

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm, pick up at the airport after 9:00am the next day

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Same Day Luggage Delivery (Hotel to Hotel)

    Package Details
    • This package is only available for luggage delivery between hotels within the same city
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your next hotel
    • Please note: This package is only available for delivery between hotels, and NOT available for Airbnb

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 31.4

    Select Date

    Select Time

    Package Quantity

    Package Details
    • This package is only available for luggage delivery between hotels within the same city
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your next hotel
    • Please note: This package is only available for delivery between hotels, and NOT available for Airbnb

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
What To Expect

Save yourself the hassle of dragging your bags between the airport and your Hong Kong hotel with this hassle-free express luggage service. Get your luggage delivered from the airport to your accommodations and vice versa with this express same day or next day luggage delivery service. If you're arriving at the airport before noon and you plan to explore Hong Kong before heading to your accommodations; or if you're flight is late at night, and you're already going to check out, you no longer need to carry all that luggage around with you! All you have to do is book, set the delivery time, and then claim your luggage at the airport after 4:00pm or at your accommodations after 6:00pm. You can even choose to have the courier get your luggage before 12:00pm and then you can pick it up at the airport after 9:00am the next day. It's a safe and efficient process that makes sure that you have more time to feel at ease and to explore the rest of the city!

airport luggage services by luggagent, hong kong
Leave your luggage with the designated courier
airport luggage services by luggagent, hong kong
Rest assured your luggage will be in safe hands
airport luggage services by luggagent, hong kong
Take a photo of your luggage and send it to the courier, and stay updated on the whereabouts of your luggage at all times
airport luggage services by luggagent, hong kong
Pick up your luggage at the airport or your accommodations - easy and convenient!
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Additional Information

Additional Information:

  • Each piece of luggage cannot be more than 32 inches (length and width total 180 cm), and cannot weigh more than 32kg
  • Your luggage can be a suitcase, carton, backpack or bag (briefcase)
  • Please hand carry your passport, flight documents and other important personal items
  • For luggage delivery from hotels to the airport, the pick up time must be within 2 hours prior to your departure time. The cost incurred due to insufficient time for luggage pick up should be shouldered by the customer
  • Please make sure to check your luggage upon pick up. You can take a photo if you find something wrong and consult with customer service staff. Once the luggage is confirmed as received, the service is complete and LuggAgent no longer bears any responsibility
  • If the luggage does not meet any of the legel rules, it will be refused even if the booking is a success. Customer must bear all the losses and any legal liabilities
  • Upon checkout, just drop off your luggage at the front desk of your hotel and inform them LuggAgent will come to pick up the luggage. Please remember to take a photo of the luggage and storage receipt before leaving the hotel
  • USD1,600 luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include baggage handle and wheel damage, accommodations or airfare costs
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • The voucher is valid only on the date and time specified
  • Please take photos of the luggage you will have delivered and send the photo to the courier. You will be provided with the courier's contact information
  • To receive your luggage, you must present your passport or photo ID to confirm your identity
  • Baggage collection and delivery are handled by hand, and face to face

Drop Off and Pick Up Process:

Hong Kong Airport
  • Service Hours: 9:00am-9:00pm
  • Service areas: Kowloon, Hong Kong Island, Disneyland
  • Location: In front of the Airport Express Center Entrance Information Bulletin on the 5/F Arrival Hall

Overtime Processing:

Drop Off
  • If the drivers wait for more than half an hour and cannot contact the passengers, the operator has the right to cancel the order and the payment will not be refunded
  • For luggage delivery from the airport to hotels, if there is a flight delay for less than 60 minutes, the free waiting time will be 90 minutes after your selected drop off time. No refund will be issued if LuggAgent is not able to receive customer's luggage within 90 minutes
  • For luggage delivery from the airport to hotels, if there is a flight delay for more than 60 minutes, LuggAgent has the right to cancel the order and make a full refund to the customer
Pick Up
  • If the customer does not pick up their luggage for 30 minutes after the selected pick up time, the customer will be charged USD5/piece (via credit card in the local currency)

View photo instructions

Cancelation Policy
  • If you need to change or cancel the booking, please notify us and wait for confirmation on or before 12:00pm (local time) the day before the scheduled date, otherwise you will not be refunded
View All
Reviews (11) 4.9
  • Edward August Christian 14 Jan 2018
    I will definitely use this again next time. The agents are very punctual and friendly. They even covered my luggage with cling wrap and all my items were intact and luggage is in great shape upon claiming it at the airport.
  • CHANGSU 12 Jan 2018
    Luggagent serviece was really useful for me. So kind of us. You made us very comfortable in this trip. Thank you.
  • nuttha 6 Jan 2018
    easy to use, they pick up luggage from hotel by themselves. the problem is that it is a little hard to find them at airport
  • HUWAIDA 18 Dec 2017
    Very efficient and punctual..we had late night flight home..so got our luggages picked up at our airbnb upon checkout then once at airport they were already waiting at the designated spot at the time we chose..tq!!!
  • THEVAPOL 28 Nov 2017
    This service is really great. After you purchase the voucher, Luggagent will contact to get information like flight number, arrival time, etc from you. and will add chat to you like Line to update delivery status.
  • DONGHYUN 21 Sep 2017
    Nice service! will use again!
  • SIN TING 9 Feb 2018
    訂單成立後超快成立了一個群組,清楚解說會面地點,提出任何問題也有人員很快又很有耐心解答我。當天司機非常準時,貼心的服務,讓我一下飛機就在外面無憂無慮的玩了一整天,開心!
  • Sanjeev T 24 Nov 2017
    不用下機就拖著行李到處跑,很方便的服務。
  • Tak Yan 7 Nov 2017
    員工服務很好很專業,讓人很放心。
  • Tashia 21 Oct 2017
    送達準時,回到酒店可以在前臺拿到自己的行李,很棒!
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