Full-day tour of Kyoto's top 3 popular attractions and teamLab Biovortex with interactive experiences

Additional information

Other Reminders

• Passengers getting off in Kyoto: Disband on-site at teamLab
• [About Tour Guide Information] The supplier will notify you of the tour's meeting place, time, tour guide contact information, etc., via email by 21:00 Japan time on the day before departure. If you do not receive the email, please check your spam folder first; if it is still not received, please contact the supplier in a timely manner. In case you receive multiple emails, the most recently received email shall prevail.
• [Baggage Allowance] Each person is allowed to carry one piece of luggage for free. Any extra luggage can be paid for on-site at 2,000 JPY per piece to the tour guide. Please be sure to note this when placing your order. If you do not notify us in advance, the tour guide has the right to refuse you boarding, and the tour fee will not be refunded.
• [About Driver-Guide Services] Driver-guide service: 4-13 people boutique small group; Driver + guide service: 14-45 people bus tour, which will actually be adjusted according to the number of tour participants on the day. The driver-guide mainly focuses on driving, supplemented by commentary.
• [Regarding Late Arrival Refunds] Since the day tour is a car-pooling service, if you arrive late at the meeting point or attractions, the supplier will depart without waiting and no refund will be provided.
• [About the Meeting Point] Please be sure to confirm the meeting point before departure. It is recommended that you arrive at the meeting point in advance to avoid missing the departure time. This tour is a shared tour. To protect the rights and interests of all passengers and ensure the smooth operation of the itinerary, we will depart on time and will not wait for latecomers. Thank you for your understanding. Once the meeting point is confirmed, please do not change it at the last minute. If you are unable to board the vehicle due to a change of the meeting point for personal reasons, no refund will be issued.
• [About the End Time] Due to the long drive, the actual arrival time will be affected by factors such as traffic and weather, and the above times are only estimates. Please avoid arranging other activities after the tour on that day. If losses are incurred due to delays, our company will not bear the relevant responsibility. Thank you for your understanding.
• [About Itinerary Adjustments] This product may be adjusted based on factors such as weather. To ensure your safety, the staff has the right to ask guests to suspend outdoor activities, communicate with you, and make alternative arrangements. The specific situation will be subject to actual conditions on the day.
• [About Tour Time] The transportation, sightseeing, and duration involved in the itinerary are subject to actual conditions on the day. In case of special circumstances (such as traffic jams, weather conditions, etc.), the tour guide may reasonably adjust the order of the itinerary based on actual conditions and with the consent of the guests, provided that the number of scenic spots in the itinerary is not reduced.
• [About leaving the tour early] During the group itinerary, you are not allowed to leave the group early or midway. If you choose to leave the tour midway, any unfinished parts will be considered as voluntarily waived, and no fees will be refunded under any circumstances. You must bear full responsibility for any accidents that may occur after leaving the tour, and we kindly ask for your understanding.
• [Regarding Force Majeure] Depending on traffic conditions, weather, holidays, and crowd density on the day, the arrival times of various itineraries may change. In the event of the aforementioned or other force majeure factors, the tour guide has the right to adjust and reduce the itinerary on-site, and refunds cannot be requested on this basis. Due to the relatively long driving time, your understanding is appreciated in the event of traffic congestion. Our company will not bear any subsequent expenses caused by delays resulting from traffic jams.
• [Regarding Seat Requests] We will do our best to arrange them, but since this trip is a shared-car tour, seat allocation primarily follows a first-come, first-served basis. If you have special requirements, please kindly let us know in the remarks, and we will do our utmost to arrange suitable seats for you. The final arrangement will be subject to the coordination of the tour guide on the day. We hope for your understanding and tolerance, and thank you for your consideration.
• [Regarding Seasonal Limited Events] (Such as cherry blossoms, autumn foliage, special bloom periods, illuminations, fireworks festivals, snow scenery tourism, hot spring seasons, festival events, etc.) are greatly affected by climate, weather, or other force majeure factors. Specific arrangements may be adjusted, so please refer to official announcements as the final standard. If no explicit official notice of event cancellation is received, we will proceed according to the original plan. If the bloom period or special events do not meet expectations, refunds will not be available. Please be advised of this.
• [Regarding the safekeeping of personal belongings] Please take good care of your personal belongings and try not to bring valuables. If they are lost or damaged during the itinerary, you will be responsible for the loss yourself.
• [About Bus Riding Regulations] Eating foods with strong odors and ice cream products are prohibited inside the bus. If bus equipment is damaged or the vehicle is soiled due to personal behavior, compensation must be paid according to the actual repair or cleaning costs charged by the bus company.
• [Itinerary Commentary Language Description] This tour is a group-joining tour, and you may participate with travelers from different language regions. The actual commentary language will be subject to the arrangement on the day. We cannot guarantee the provision of staff corresponding to the specified language (Chinese, English, Japanese, or Korean), and the supplier reserves the final decision-making right. Thank you for your understanding.
• [Regarding Travel Date] Please be sure to use the relevant services on the date indicated in the order. If you do not travel on the order date, change the travel date without authorization, and request to use the service, the merchant has the right to charge an additional 100% fee on-site (i.e., the full amount of the order), or refuse to provide the service. All consequences and liabilities arising therefrom shall be borne by yourself. Please be aware of this and strictly abide by it.

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Full refunds will only be issued for unsuccessful or rejected bookings
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• The activity will be cancelled if there is not a minimum of 10 participants. If this happens, you'll get a rescheduled time or refund

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children aged 0-2 as long as they will not occupy separate seats