Tokyo Konosu Fireworks Festival & Kawagoe Old Town Romantic Day Trip

I don't get it. The itinerary sounded so great, but it turned out the driver was just driving us there. There was no introduction along the way, he complained about traffic the entire time, and then kept asking why we bothered stopping at Kawagoe's Little Edo instead of just heading straight to the venue. Then, he hadn't even planned the route to the venue, randomly weaving around and parking on the side of the road. Why didn't I just hire a private car for the day? There were five of us, and we each paid over 2,000, totaling over 10,000. Hiring a private car directly costs 10,000 and is even cheaper. We wouldn't have had to share a ride with strangers, listened to the driver complain the whole way, or dealt with his reckless driving. There were no designated parking spots either. From the start, the driver did nothing but complain and criticize the itinerary, which completely ruined our mood for watching the fireworks and shopping. When we got to the site, he drove around aimlessly because he didn't know where to park, and ended up just parking randomly on the side of the road! On the way back, he drove haphazardly and struggled to make turns; even when a Japanese local helped guide him, he kept complaining about him. The whole car ride put us in an awful mood. For a small group tour like this, aren't basic introductions and fixed-point transfers the bare minimum? Why did I spend 10,000 to share a ride with strangers and listen to the driver complain? We almost couldn't even find our seats and had to rush like crazy to get to the venue. Didn't we join this to make things convenient? In the end, it wasn't convenient at all, and on top of that, we had to listen to the driver complain.