Tokyo Full-Day Kamikochi & Matsumoto Castle Discovery

Additional information

For Walking Tours

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate

Other Reminders

• Depending on the number of participants, the bus may be a medium-sized or small vehicle.
• This itinerary involves a longer journey, please evaluate carefully.
• This itinerary involves a longer walking time, so please wear comfortable shoes.
• You cannot specify seats. Additionally, if the number of participants is odd, you may be seated with other guests.
• When a small group travels, the driver will also serve as the tour guide, and will not provide detailed introductions to attractions or guided tours upon alighting.
• Please note that no refunds will be issued for non-participation or cancellation of the itinerary due to personal reasons, lateness, etc.
• If a participant leaves the group independently during the itinerary, the transaction will be considered invalid, and no fees will be refunded. Furthermore, any consequences resulting in personal or property safety issues must be borne by the individual.
• Due to traffic conditions, weather, festivals, and crowd impacts on the day, the arrival times for each itinerary may change. Please understand if there are delays or cancellations due to the aforementioned or other force majeure factors, and no refunds can be requested on this basis.

What to bring

• Sunscreen / Sunglasses / Caps or hats / Raincoat or poncho / Cash / Towel

What to wear

• Casual clothing / Walking shoes

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• The activity will be cancelled if there is not a minimum of 15 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children aged 0-2 as long as they will not occupy separate seats