Kyoto Arashiyama Full-Day Tour with Sagano Train & River Cruise

Additional information

For Sea/Lake Tours

• If you are prone to motion sickness, we strongly recommend you take travel sickness tablets 2 hour(s) before the activity time

Other Reminders

• 【Notification Sending Time】One day before your trip, between 16:00 and 22:00 Japan time, we will send detailed guide and vehicle information via email. Please be sure to check your inbox. During peak travel season, the sending time may be slightly delayed. If you receive multiple emails, please refer to the last one.
• 【LINE Add Friend Instructions】Due to different LINE account registration regions, there may be regional restrictions, and in some cases, it may not be possible to add friends by searching for an account. We appreciate your understanding.
• 【Group Tour Description】This itinerary is a fixed international group tour route. You will travel with other passengers in the same vehicle. Temporary stops are not possible in non-scenic areas, so please understand.
• 【Meeting Notice】Please be sure to arrive at the designated location on time. If you are unable to participate in the itinerary due to lateness, getting lost, or other personal reasons, it will be considered an automatic forfeiture, and related fees will not be refunded.
• 【Vehicle Arrangement】Depending on the number of participants on the day, a small car service with a driver doubling as a guide may be arranged. This format offers more flexible itinerary planning, but the driver will prioritize safe driving, and the commentary along the way will be relatively brief.
• [Language Note] This tour is a multi-language group tour. The guide will provide services and communicate in Chinese/English bilingual or simple multi-language. Your understanding and cooperation are appreciated.
• 【Itinerary Adjustment】The itinerary may be adjusted due to traffic conditions, weather changes, or other force majeure factors. In case of delay or partial change, no refund or compensation will be provided. If you have subsequent travel plans or flight arrangements on the same day, please be sure to allow sufficient time.
• 【Baggage Regulations】Each passenger may carry one piece of luggage free of charge. Any excess will incur a fee of 2,000 JPY per piece, payable on-site. Please be sure to note the number of luggage pieces when placing your order. If not informed in advance, the tour guide will arrange based on vehicle space availability, and related fees will not be refunded.
• [Special Groups] Seniors aged 70 or above, or pregnant women, who register for a tour group must sign and return a waiver form no later than one day before departure to ensure travel safety.
• 【Seasonal Note】Natural landscapes such as maple leaves are greatly affected by climate, and the actual viewing experience may vary. Once the itinerary is confirmed, refunds or complaints cannot be made on the grounds that the landscape did not meet expectations.
• 【Itinerary Notes】The duration of stay at each attraction has been pre-planned. Please adhere to the meeting times to avoid affecting the overall arrangement. During peak season or holidays, traffic congestion may occur, and the tour guide will adjust the itinerary sequence according to the actual situation.
• 【In-car Regulations】To maintain a clean environment inside the vehicle, please do not eat or drink in the car. If any damage or mess is caused, a cleaning fee will be charged according to local standards.
• 【Explanation for Leaving the Group】If you leave the group on your own after the itinerary begins, it will be considered an automatic waiver of subsequent services, and related fees will not be refunded. During this period, the traveler will be solely responsible for their personal and property safety.

Attraction information

• 【Boat Tour Information】The Hozugawa River Boat Tour takes approximately 2 hours and operates until December 13, 2026 (Sunday). Non-operating days: August 11 and September 2. Actual departure times may be delayed by approximately 30 minutes, and queuing may be required during peak periods; we appreciate your understanding. The tour operates normally in the rain and provides canopies. In case of severe weather such as strong winds or rising river levels, the tour may be suspended (including on clear days). If suspended, boat tour fees will be refunded, and the itinerary will be adjusted to other activities in Arashiyama.
• 【Boat Ride Restrictions】 Children under 80cm in height are not permitted to ride; individuals not wearing life vests correctly or those feeling unwell are prohibited from riding; children must be accompanied by an adult (13 years or older); wheelchair users and individuals with certain special conditions require assistance from an accompanying person (wheelchairs cannot be directly taken onto the boat, but guide dogs are permitted).
• 【Sagano Romantic Train and Hozugawa River Boat Ride Schedule Explanation】 This itinerary specifies taking the Sagano Romantic Train No. 9 (departing Saga Station at 13:02 to arrive at Kameoka Station at 13:25), and is arranged to take the 14:00 Hozugawa River Boat Ride. Please be sure to take the designated train and boat ride; changes to other schedules are not possible. If tickets for the 14:00 Hozugawa River Boat Ride are sold out on the day, the itinerary may be adjusted to the 13:00 schedule or another available time slot. In such cases, the Sagano Romantic Train schedule will also be adjusted accordingly to Sagano Romantic Train No. 7 (departing Saga Station at 12:02 to arrive at Kameoka Station at 12:25). *The above arrangements may be adjusted based on actual ticket availability on the day. Your understanding and cooperation are greatly appreciated.
• If the Hozugawa River Boat Ride is suspended due to weather, water levels, or other reasons, the boat ride itinerary will be canceled, and the corresponding time will be added to free sightseeing in the Arashiyama area.

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Please dress accordingly depending on the day's weather conditions
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

Vehicle & luggage info

• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• The activity will be cancelled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Children aged 0-2 can join this activity free of charge provided they will not occupy separate seats
• Seniors aged 70+ should present a medical certificate before participating
• This activity requires a minimum of 4 participant(s). If the minimum is not met, you can book an alternative date or request a full refund