Tokyo to Outlets Private Transfer - Gotemba and Tokyo surrounding Premium Outlets

our driver messaged us the night before saying its crowded on our trip day. and true enough it was crowded with so many locals lining up for store sales. we started at 8am and arrived around 930am but since the car going inside took a while we had to walk about 1 kilometer. it was an easy walk rather than spending 1.5 hours in the car inside. we ended up paying 2 additional hours due to traffic coming back but yeah we were supposed to meet him around 4pm but he did say anything there ia just a charge of 5k yen per hour if we exceeded the 10 hours. i think he did save us some time since he was also cutting in line in the express way hehehe... overall it was a good choice since there is also a free shuttle to the parking coming back from the outlet. with our purchases and going there on Jan 2 which was a sales period, discounts reached up to 65% so it was really a good choice even though you have to line up in some stores 👍

Excellent service for our Mt. Fuji tour with a wheelchair. Driver was kind, accommodating, and assisted when needed. The trip was smooth and stress-free. Thank you!

The driver hit a bollard in the highway because he made a mistake with the direction. Even if we made it on time to the pickup point, he still charged us a late fee because of the traffic. other than those, it was great

Our driver, Mr. Shindo, was very kind and professional. Not only did he arrive at the hotel 30 minutes early to wait for us, but he also told us not to rush and to take our time coming down. During the trip, he constantly introduced us to the characteristics of the destination and where the best photo spots were, saving us a lot of time searching on our own. On the return trip, because we returned early, we originally thought it would be okay to end the trip early with the extra time, but he very enthusiastically said that he could take us to places we wanted to go but didn't have a chance to visit to make up for the time. Later, when we said we wanted to go to a supermarket, he even helped us find a great one to browse. The whole trip was very comfortable, the car was new and clean, and the driver paid attention to our safety the whole way. Finally, we left something in the car, and even though it was past the time, he still thoughtfully returned to the hotel to bring it back to us! We were so lucky to have such an amazing driver on our first private car charter! We sincerely thank Mr. Shindo Shiro for his attentive and excellent service!

Thanks to our driver, Mr. Ito, for the awesome service. My family and I were really pleased with how friendly and helpful you were. I definitely recommend this transfer service if you’re traveling with family. Everything went smoothly from start to finish, making the trip a really pleasant experience !

The trip went smoothly, although there were some communication problems, but it was fun. The driver was friendly and polite. Overall, it was okay. I like it.

the driver was very nice & polite, she araved 15 min early & the vehicle was perfect and very clean.

Thank you so much for this trip. Love Japan. We will re book this again in the future. such a great journey

We had a great experience with this transport service! 🚐💨 The driver, Mr Lou was super kind 😊, patient 🙏, and always calm—even in traffic 🚦. He drove really carefully 🛑 which made us feel safe and relaxed the whole way 😌👍. Highly recommend if you’re looking for a smooth and friendly ride! ⭐️⭐️⭐️⭐️⭐️

Our driver was great! He was punctual and flexible with our pick-up timing in the morning. The drive to Gotemba was smooth even though there was a traffic jam. He was also agreeable to extend our trip by an hour as we had too much shopping to do. He was helpful with our bags at the end of the trip. The drive back to our place was also smooth. Our driver was very polite. We will definitely take this transfer again next time we are in Tokyo. Thank you!