citizenM邁阿密世界中心 (citizenM Miami Worldcenter)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything

Good

Great start for a quick trip

The air didn’t work and the lights kept going off. The rooms so small

Hands down the best stay I’ve had. The staff was super friendly and helpful, such a great atmosphere the vibes and cleanliness were on point. My wife and I HIGHLY RECOMMEND!

the pool was a lot smaller than imagined along with the room & not to mention how hot it was inside the room ! we didn’t even sleep at the hotel we left the same night

Es un lugar hermoso con vistas espectaculares definitivamente me vuelvo a quedar allí

Our stay at this location was wonderful! Tha staff was so kind and professional, especially Albert who checked us in the first night!! Very accommodating, by helping us switch our room to the correct one we paid for with premium view when available (because it was a verylate check-in). Albert for the inconvenience of having to switch rooms, gave us complimentary breakfast!! Albert didn't have to do that, but this is what I call going above and beyond to make things right!! Excellent Customer Service 👌 👍 👏 😀 As a Supervisor of Customer Support Operations, QA... Albert gets a 10/10 for AER... Acknowledge, Empathize, Reassure (or Resolve). ​It is a framework used to effectively handle customer issues and de-escalate difficult situations. I was not a difficult customer either, let me be clear on that. There was no need to be, Albert was excellent and understanding and professional 👏 👍 👌 The location was absolutely 💯 the best!! Very walkable to shops, entertainment and dinning. The monorail 🚝 was outside the property if needed! Parking right next door for $35 per day, the Arena right across the street. The cruise terminal and port are near by. This place is very convenient, very techy too. It was just my husband and I, so the room size was not bad... think cruise cabin size. I would come again!

Excelente ubicación, muy moderno y con todo lo necesario para disfrutar de la ciudad. Excelente ubicación

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