波士頓凱悦酒店 (Hyatt Regency Boston)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

This hotel is very dated and needs some improvements done to the rooms. Example...... the bathtub is permanently stained and cracked. But the room was very clean. In fact, housekeeping comes every single day which I have found to not be the case in other hotels recently. All staff that we came into contact with were very friendly and helpful. Not a bad place to stay!

I need to say that the bedding was awful. There were flat sheets instead of fitted on the bottom. The bottom sheets came undone as well as the mattress pad so when you woke up you were actually laying on the matress with everything crumpled below. While sleeping everything was crumpled. It was a battle all nite long. For the price, why skimp on something important like that?!?! All we wanted was a comfortable nights sleep.

Clean rooms, comfortable beds. Walking distance to the highlights of Boston.

Ocho at the desk on the street level entrance was very kind, and very helpful. What a great addition to your team.

Good location.

Clean room

The staff was excellent and provided extraordinary service.

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For a luxury hotel with premium pricing, I was underwhelmed. First with the $35 “destination fee” on our prepaid hotel room. Second, not even one bottle of complimentary water unless you were Elite with Hyatt. The lobby is on the third floor and requires a separate elevator to get to street level. I’m sure this is a security measure but cumbersome with the luggage we needed for a long cruise. I would not stay here again if there were other hotels available. Not thrilled with the Hyatt brand after this stay.

Great location and very helpful staff