加勒比太陽公寓套房 (Mar Azul Suites 5ta Av)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

la regadera casi no sale agua y tardamuchisimo para que salga agua ribia solo el aire acondiciinado muy muy malo.nunca te cambian roallas nunca te asean el cuarto. nunca cambiaron sabanas.el area miy buena .pero el cuarto muy mal.

Toilet not work & use Bucket of to flush toilet & Sliding Door was hard to open & could not use regular TV & Shower was leaking bad & the breakfast included was 10 Block away & tnhe free that i paid for my birthday this place was not worth that i paid I would like a refund for this place also ilI had be low key hard to another place to stay I rate this Place (F) theonly was good American was good rate (A)

Great place to stay, the location is amazing because everything is so close. The only thing the next door bar Musi is very loud, but we contact the staff and they were really nice and helpful moving us to different room. Was much better. Thanks again for your help !

Very loud music was the main problem.There was a nightclub next door which played music until after 3am. It felt like a disco in the apartment. They advertise access to a pool. There was none. They also offered breakfast. This was a 15 min walk away and included coffee and cold toast. Anything else you have to pay for. The appt was dated. I dont know who would give this accommodation 10.

The property was centrally located on 5th Av. and the person managing the property was very helpful. However, the noise level was unbearable! The property is adjacent to a night cloud and the noise level is so high that the windows vibrate. There is no insulation, so it is like you were in the nightclub. The noise goes until past 3am, so it is impossible to sleep even using ear plugs. The property is old and poorly clean. There was thick dust over the fridge and other furniture. The towels were extremely old and the bed sheets were stained. There was no toilet lid. The whole place needs some serious renovations. In its current state, it is unacceptable as a place to stay.

Was 👍

The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night

Muy bueno

WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!

Staff: friendly, kind Neat and tidy room