Hotell nära Karuizawa

Great hotel with spacious and comfortable rooms. The free shuttle bus to Karuizawa Prince Shopping Plaza was very convenient for shopping. The location is peaceful, and the staff were friendly and helpful. Overall, a pleasant stay and good value.

Hotel was a three minute walk from the station. And a five minute walk to the outlet store. Room was clean and standard by Japan standards. Free coffee and the amenities were great as well

Good hotel, right on the Ginza old street. comfortable rooms, amazing front desk and bar staff. Highly recommended

Overall, it was very good. I really liked the firm sofa bed, which was great for my back pain. The hotel is beautiful; although not large, every area is well-maintained. However, the hot spring area is a bit small. All in all, it's a refreshing place with relaxing greenery, and I loved the cypress scent.

Trevligt hotell med gratis frukost. Det ligger bara ett buss stopp från Karuizawa Station. Läget är mycket bekvämt. Busshållplatsen Shindo till Karuizawa Station ligger precis framför hotellet. Busshållplatsen till Kyu Karuizawa ligger precis tvärs över gatan. Vi kommer att besöka detta hotell igen i framtiden. Transportåtkomst:

The hotel environment is excellent! The view from the room is beautiful, and the bathroom is filled with the scent of cypress. Overall, the hardware facilities are great. However, the service could be more attentive. For example, no one came out to greet us or help with our luggage when we arrived at the main entrance. The staff member who escorted us to our room didn't provide much information due to limited English proficiency and couldn't answer questions about the facilities we passed. The wrong size clothing amenities were provided in the room, and the next day, after clearing breakfast dishes, cleaning supplies were left behind in our room. We hope the service staff's quality can be more consistent and meticulous.