Hotely blízko Ubud Jungle Swing

Charming resort hotel with very hospitable and warm service staff from front desk to restaurant. We got a room with a view of the courtyard and swimming pool. Quality food is served at breakfast, although a little lacking in variety. Tried the restaurant food for dinner on two nights which turned out to be enjoyable and delicious. Pool water is cloudy and needs better maintenance.

Náš pobyt v Bakung Resort and Villa Ubud bol skutočne úžasný. Miesto je krásne, pokojné a obklopené prírodou, čo z neho robí ideálny únik z rušného mesta. Personál bol neuveriteľne srdečný a ústretový a celková atmosféra nám dodala pocit uvoľnenosti a domova. Izby boli čisté a pohodlné a každý kút rezortu mal očarujúci balijský nádych. Prebúdzať sa s pokojnými výhľadmi a tráviť čas v takomto tichom prostredí bol jeden z vrcholov nášho výletu. Jediné, čo ľutujeme, je, že sme nezostali dlhšie! Absolútne sme si toto miesto zamilovali a želáme si, aby sme si rezervovali o pár nocí viac. Určite by sme sa sem radi vrátili a zostali tu znova pri našej ďalšej návšteve Ubudu. Vrelo odporúčame!

Our stay was unfortunately very disappointing. I sincerely hope the management takes guest feedback seriously and improves the cleanliness of the hotel. The room had a strong drainage/sewage smell that made our stay very uncomfortable. Another issue was that only one towel was provided for two guests. I was staying with my husband, so it was surprising that we were expected to share a single towel. The lack of a 24-hour reception also created a major problem. At night, only security guards were available, and they were unable to speak or understand English. When we encountered issues with our room, there was no one from the hotel who could help. We ended up having to leave and look for another accommodation in the middle of the night, during heavy rain. Overall, this was a very stressful experience. I hope the hotel improves its cleanliness, provides basic amenities for all registered guests, and ensures that someone is available at all hours to assist guests with urgent concerns.