Yilan

River tracing was an absolutely incredible experience! The scenery was breathtaking and the route was perfectly planned. ​A huge thank you to the team for being so professional and organized. The guides were super friendly and incredibly kind—they made us feel safe, kept the energy high, and even took amazing photos for us. ​If you’re in Taiwan, you have to book with these guys. Highly recommended!

Decent river rafting experience can do a small cliff dive but the group is too big. wait time kinda long

Overall, it was pretty good. There weren't many people canyoning, so it wasn't too crowded at any given time. What I found regrettable was the lack of thoughtful pre-trip tips, especially since many beginners likely haven't experienced this before and wouldn't know what to expect.

This was my first time participating in an outdoor activity, and the whole process was so much fun. The instructors took care of us meticulously. We experienced river tracing and floating this time, which took about three hours. Next time, I want to try the ATVs and do the river floating again!

Yilan is truly Taipei's back garden. The hotel is located in Luodong Township, within walking distance of the railway station, transit station, and Luodong Night Market. The hotel rooms feature hot spring bathtubs, offering an exceptionally relaxing bathing experience with views of the Pacific Ocean and the expansive Lanyang Plain. When the weather is nice, you can even catch a glimpse of Turtle Island in the distance. The Starlight Bar on the 24th floor offers phenomenal views.

This is our second time staying at Hotel Royal Jiaoxi, and while the food quality remains consistent, it feels like the service has slipped a bit. We had originally reserved brunch for our second day, but later wanted to change it to breakfast. When we inquired, we found out they hadn't even registered us for brunch the day before! We also booked a fascial release class, but due to time constraints, we cancelled it immediately. However, upon check-out, they tried to charge us an extra fee. Although it was waived after we brought it up, it seems there are some internal communication issues, as things we registered or cancelled were not properly executed! Additionally, I stayed in the Quad Room; the mattress was very thick and comfortable to sleep on, but the pillows were too soft, offering no neck support at all, which I feel needs improvement.

I appreciate the hotel's efforts to arrange the requested room type and preferred floor level. The welcome drinks and snacks in the lobby were a thoughtful touch, and the seating area was spacious and comfortable. Almost every staff member provided excellent service, making for a very pleasant overall stay. On the morning after check-in, I suggested to a restaurant server not to be too quick in clearing the table. The next morning, I noticed the server had clearly adjusted their pace, which shows the hotel listens to guest feedback and makes improvements, and that's commendable. However, the hotel's parking lot entrance and exit are located in an alley near a fork in the road, which can easily cause congestion when vehicles are entering, exiting, or passing each other. I recommend the hotel arrange for a guide during peak hours of vehicle traffic. The default temperature of the in-room refrigerator was not cold enough; drinks and food placed inside felt like they were at room temperature the next day. The bathroom drainage design might not be ideal, as water from the shower could splash towards the bathroom door, or soap suds could spread to the door's edge. Without a sufficient threshold, water could easily overflow into the room. I also suggest clearer labeling for the toiletries; for example, the hand soap and lotion by the sink were clearly labeled. Finally, a small suggestion regarding power outlets: since many electronic devices today charge via USB, I only observed one USB charging port in the room. I recommend installing USB power outlets near the bedside, and it would be even better to have one by the sofa as well.

The Lakeshore Hotel Yilan is a bit out of the way, and if you don't have your own car, transportation isn't very convenient. There aren't many shops nearby either. Compared to other Lakeshore hotels, it lacks hot springs and sauna facilities, which is a bit of a shame. The breakfast is excellent, but the evening snacks are quite ordinary.

Breakfast: There were many delicious options, but the flow of traffic was not ideal, and the restaurant space was small, leading to congestion. Service: The staff were all very friendly. Hotel Location: It's a bit far from the main street, but generally within a 10-minute walk. Cleanliness: Excellent. For a hot spring accommodation, having a dehumidifier is a very important detail. Transportation Convenience: There's a large outdoor parking lot, and it's not too far to walk to the train station or transfer station. The location is great.