I do not speak Mandarin Chinese, only English. but the guide Kong was so helpful and she is friendly. she tries her best. I recommend the tour. there was not any other English tour I could find so I came here. It was amazing. we were unfortunately unable to ride the train as it was storming and with the rain, no one could ride the boat + cannot go on the mount aso as it is closed. despite this, it was a really good experience in the end. I highly recommend it.