Beverly Hotel Batam

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Coffeeshop Apom happy food is nice

For the price paid, it was excellent, room is big n clean. Staffs are friendly.

Nil

Value for money

Apart from onw of the room i booked doesnt have a mini fridge, everything else was great. The staffs are nice snd property is clean.

The staff is pleasantly courteous

Wifi is excellent. However Pool is down. A surprise that a 4 star hotel does not have a hair dryer whereas most of the hotels have.

Terrible experience,room dirty and smelly

Price is good with swimming pool/breakfast. With free shutter. Driver is helpful. With I house massage in the room. Some comments, 1st day , room is smoky smell, toilet smell too. Bedsheet also not very clean. The counter staffs do not communicate with night shift staff. Booked massage but did not take in the booked. Said spa in the spa room, ended up at the room. At the end of the day, before checkin , asked for water but was rejected because we are checking out! WHAT! For breakfast, staff do not care the cleanliness of the stations and the food is not replenish even there are more guest coming in. Have to remain them. I think there are room for improvement .

Clean and cozy. The staffs are also friendly and helpful.