Our tour guide, Quy from Viet Challenge/ Thu Thach Viet Travel, is very friendly and professional. To the best of his ability, he patiently explains Vietnamese culture, tells us about tourist attractions in Da Lat, and even advises us on how we can arrange our own itinerary for the next day. For us, this tour was very good, compact yet relaxing – we went to the Datanla waterfall and could choose between walking or the alpine coaster (topping up 250K VND ourselves – a bit scary, but if you overcome that fear, it's fun), a flower farm, a coffee garden, a cricket garden, Linh An Pagoda where we climbed 200 steps for a clearer view of the surroundings, and lastly, we went to Tuyen Lam Lake for kayaking (part of this package tour, so no extra payment needed). I loved the entire tour, and most importantly, none of the tour guides throughout the day pushed us or demanded tips! That made us feel very comfortable and relaxed. I feel this is what a professional tour guide should do. I hate to say this, but I have personally encountered a very bad tour guide who demanded tips on our day tour from Da Nang to Ba Na Hills, and that still haunts me. Anyway, kudos to this Vietnamese tour agency company and Quy! They made our day and are super highly recommended!