I arrived around 4 PM on August 24th. After reaching Xinbeitou MRT Station, I wasn't sure how to get to the hotel, so I called the front desk. I made three or four calls to confirm, and the two front desk ladies were truly excellent. Despite their young age, they answered patiently and spoke gently. Upon arrival, they provided even more detailed explanations. It truly made me feel that your hotel staff are of a very high caliber! The hotel lobby and private hot spring rooms were also maintained to be clean and comfortable! From the initial phone inquiry to on-site check-in, usage, and departure, I felt joyful and that the trip was well worth it! I sincerely recommend it! I also hope everyone will take good care of the facilities so that this excellent hot spring hotel can operate sustainably! (The shower gel, shampoo, and conditioner in the private hot spring room were super good!) Thank you to the front desk ladies that day! I hope your excellent attitude is recognized by your company, that you are rewarded, and more importantly, that it can serve as a basis for training others.