Our tour guide was fantastic! He was friendly, helpful, and his knowledge of Japan and the areas was extensive. We were very lucky on the day as we had a very clear view of Mt Fuji, however due to the strong winds we did not get to ride the cable car. The only downside I would note would be that as there are so many tours and tourists visiting these areas, they are overcrowded and you are very limited with the time you have for using the bathroom, getting food, and taking a quick few snaps.