We booked the Hanbok + photography service, and there was a Chinese-speaking staff member on site. After booking tickets online, we found a machine to print them out and then handed them to the counter staff. The venue is large, and there are many styles to choose from. For women's hair accessories, there are both paid and free options. Men's hats cost 3,000 Korean Won and need to be paid separately on site. The photographer who helped us that day was a young and very friendly lady. She spoke English throughout, and although my companion and I have very poor English, we managed to communicate well enough. She taught us how to pose and also asked us to free-style, which meant we could pose freely. The shooting time was about 60 minutes (including walking to Gyeongbokgung Palace and finding spots inside). We took photos at 11 AM, and I received the pictures around 4 PM, about 280 photos in total. We are very satisfied with this experience and highly recommend it to friends! If we have another Hanbok experience in the future, we will definitely book the photography service again! I forgot to ask for the photographer's name, so I've included a group photo for your reference, but I don't know if you can request a specific photographer 🙂