Serviços de bagagem em Phuket pela LuggAgent (Para/De Aeroporto de Phuket/Centro)

Very quick response and efficient. Our luggage was picked up and delivered as instructed. There is peace of mind and no worries, allowing us to enjoy our holiday.

I'm leaving a review for Koreans. First of all, due to late flight times, luggage is always a hassle, right? It's really hard and heavy to carry around, and leaving it at the hotel doesn't fit the itinerary. So, I booked based on a past positive experience. And indeed, I traveled very, very comfortably! However, it was very inconvenient that communication was only possible via email. It would have been great if KakaoTalk or Line were available. But the email replies were so fast that it was okay. When I arrived at the airport and went to Gate 2 on the 3rd floor for international flights at the designated time, there was no one there!!! I thought, 'What if the designated time for this reservation doesn't come? What if it's lost?' And when it actually happened, I panicked ㅠㅠ. I emailed them saying I had arrived and was waiting, and it seemed like they only started moving then, haha. So I received my luggage 30 minutes later than scheduled. From what I saw, there doesn't seem to be a risk of loss, but please consider your estimated airport arrival time and potential delays when making a reservation. Oh, and when you leave your luggage at the hotel, you need to send a photo to the company. Use this address: service@luggagent.com. At first, I replied to the reservation confirmation email and didn't get a response, so I checked my inbox and replied to the most recent email address, and I got an immediate reply. I hope you double-check everything and have a pleasant and comfortable trip!

Just one inconvenience: having to communicate via email. It would be sufficient to use a conversational app like WhatsApp, but communicating by email is a bit inconvenient. Other than that, everything is perfect. My luggage was picked up from the hotel at the exact time, and I received it directly from the driver who was already waiting at the airport 30 minutes before the scheduled time. I just wish there was an app for communication. Emails come like this, with "Re:" attached every time we communicate...

I used this service to transport my suitcase to the airport after checking out of the hotel, as my flight was a night flight. It was very convenient! It stated that a penalty would be incurred if I was 30 minutes late for the reservation time, so I tried to be mindful of the booking time. However, the delivery side was quite late, and I felt that I shouldn't expect on-time transportation like in Japan. I received my luggage about 30 minutes after the reserved time. The communication with the operator via the message service was smooth and convenient!

I was worried because the reviews were from 2018 and 2019, but the real-time chat consultation was great, and the company's email replies were quick, which I really appreciated! +I was supposed to receive my luggage at 7 AM, but I got a call from the hotel at 5 AM saying the luggage hadn't been picked up yet, which made me anxious. However, I received it safely around 6:30 AM! It seems the driver doesn't pick up at 11 AM exactly, but rather starts their rounds from 11 AM onwards! I'll probably use this service again if I go to Phuket next time!

The service was excellent! Easy to book, and the company's reply was prompt. On the day we checked out, communication and replies from the staff were also quick. They updated us at each step, such as when they received our luggage, when they arrived at the airport, etc. The instructions were clear and very easy to follow. We would definitely choose this service again in the future!

Glad to find this luggage delivery service in Phuket. Communication was easy and the agent was on time with the delivery.

I was worried, but contrary to my expectations, it arrived quickly and was delivered safely, which was great. The driver was incredibly kind.

I was worried because it was my first time using the service, but it was great that they kept me updated in real-time via email with photos of the luggage pickup and arrival status. I'm very grateful and will likely use the service again.

I'm satisfied! Thanks to this, I didn't have to take a taxi tour on my last day and was able to travel comfortably and freely! Communication was also fast via email or WhatsApp, and I was able to pick it up at the airport at the exact time! I recommend it!