Serviços de Bagagem de Tóquio pela LuggAgent (De/Para o Aeroporto de Narita/Aeroporto de Haneda/Centro de Tóquio)

This service was incredibly helpful. We used it for our transfer from the hotel to Narita Terminal 1. I'd advise anyone using it to read up on the process beforehand to ensure a smooth experience from the start, especially regarding communication and preparation. First, make sure you have internet access. You'll need it to send emails and, if necessary, use WhatsApp or a similar service for important communications. While most phones will display images, be aware that they will send photos of the meeting point and the driver's van. Second, keep a note on your calendar or in your diary about when you need to send and check for updates from Luggagent. Also, pack your bags or at least take photos of them (so Luggagent knows what they are being asked to carry). Third, depending on where you're staying, make sure to discuss the luggage collection process with the reception early in your stay. Inform the reception and ensure you have a pen and paper to write down any notices they (Luggagent) ask you to. Personally, I would pack the bags I need transferred the night before and get everything ready so you can take the relevant photos to send to Luggagent for the earliest possible confirmation. Also, consider the time it will take from picking up your luggage to checking in at the airport. Our driver was punctual, arriving a minute or more before the agreed time. Although our Skyliner to Narita Terminal 1 arrived 15 minutes before the scheduled time, it took me a little while to navigate the escalators to the departures car drop-off section and then be ready to scan and look for the agent. I walked briskly and was fortunate that I could run up all the escalators as everyone was standing to the left. I managed to get into position in ten minutes, but I would advise those who prefer a less hectic dash through a station to allow 20 to 30 minutes. Also, don't forget to have a luggage trolley handy. Make sure you have your glasses on or are with someone with good eyesight. It's a wide, horseshoe-shaped area, so vehicles can be quite far from where you are. The drop-off section is quite large and, of course, busy, so where the agent can go and park can vary. Luckily, as I was at the meetup location early, I saw the agent's van arrive (a photo had been sent by Luggagent via email, and I had seen and met him at the hotel by chance). If there are two or more of you looking out for the van and driver, it may help. Lastly, I must praise our driver, Yamaguchi, a lovely man and a great representative of Luggagent. His English was okay, not comprehensive, but he was a great communicator. The service was a blessing for us as it meant we could travel back after spending the morning 'hold luggage' free. For us, the ability to send off our luggage and get to the airport faster than by road (Skyliner) in a car, which is a minimum of one hour (depending on the time of day, it could be much longer) and only 45 minutes by Skyliner, was worth it. We managed to have a nice sushi meal and then spent time relaxing in Ueno Park.

Super praktisk service! De hentede min bagage direkte fra mit hotel i Tokyo, og jeg fik den tilbage i lufthavnen lige før mit fly. Det sparede mig for så meget besvær – ingen grund til at slæbe min kuffert rundt, mens jeg udforskede byen på min sidste dag. Processen var problemfri, til tiden og pålidelig. Helt klart det værd, hvis du vil nyde dine sidste timer i Tokyo uden at skulle bære på noget!

It is truly an amazing service. Just book, leave your luggage, and when you arrive at the airport, let them know, which I did via WhatsApp. Being from Australia, it's a totally different experience, but most trustworthy. I will use them again next trip. The driver was very professional in his handling when dropping off. Photos of the bags' journey were sent to keep us updated. The last 3 pictures are just my randoms 🤣🤣

LuggAgent provides a seamless and stress-free luggage delivery service, making travel significantly more convenient. The booking process is straightforward, with clear instructions and real-time tracking, ensuring peace of mind from start to finish. One of the best aspects of LuggAgent is the ease of use—simply drop off your luggage, and it arrives safely at your destination without the hassle of carrying it around. This is especially useful for travelers with early check-outs or late flights, allowing them to explore freely without the burden of heavy bags. Customer service is responsive and professional, adding to the overall smooth experience. The service is reliable, with timely pick-ups and drop-offs, making it an excellent option for those looking to maximize their travel comfort. Overall, LuggAgent offers a convenient and efficient solution for luggage transport, ensuring a worry-free travel experience. Highly recommended for frequent travelers and those who value comfort and convenience.

We booked them twice for our trip, to and from Narita Airport T2 to our hotel. As someone who is definitely not a light packer, I highly recommend them. Very convenient, easy to communicate with via email and Whatsapp, and accommodating with our requests especially on schedule changes. Would definitely recommend and get them again when we go back to Japan.

I was very anxious about entrusting my luggage to a stranger, but the result was extremely satisfying. I also booked a hotel transfer service at the airport, but I couldn't find the staff member and ended up getting on the bus in a rage. Since it's a foreign company, the guidance doesn't seem to match our cultural expectations at all, which is a miss. As there's no physical office, very precise instructions seem necessary. You need to look for a white mini-van among the cars waiting in front of S1 on the 4th floor of the South Exit, based on 1T. The important thing here is that I asked for a KakaoTalk number, but you can get an immediate response if you contact them via Instagram. When leaving your bags at the hotel, you must take a photo and send an email confirming that you left them at the front desk. Seriously, double-check and triple-check. I was worried about what would happen if I couldn't meet the staff and couldn't go home, like when I arrived in Tokyo, but a very kind driver came first and was waiting for me. I toured TeamLab and Odaiba, changing subways several times, and I get dizzy just thinking about what would have happened if I had had my carrier with me. I highly recommend paying 60,000 won and continuing your schedule comfortably. I am also deeply grateful to Klook for handling the refund process so well. I am attaching a photo of when I left my carrier at the hotel.

Fácil reserva; confirmación instantánea que será seguida por correo electrónico. Recuerde responder a su correo electrónico. Proporcione la dirección del hotel y lo recogerán a tiempo. Llegué al aeropuerto de Narita una hora antes de mi hora de recogida reservada, lo cual les notifiqué por WhatsApp/correo electrónico una hora antes; pudieron organizarse y recogerme antes. Muy buen servicio y lo recomiendo encarecidamente a todos para moverse cómodamente.

Tuve una excelente experiencia con este agente de equipaje de Tokio y recomendaría encarecidamente su servicio a cualquiera que viaje por Japón. Desde el principio, la comunicación fue clara, rápida y profesional. Fueron extremadamente útiles al explicar el proceso y responder a todas mis preguntas, lo que hizo que toda la experiencia fuera libre de estrés. El manejo del equipaje fue impecable y confiable. Nuestras maletas fueron recogidas y entregadas exactamente según lo programado, en perfectas condiciones. Este servicio fue una gran comodidad, especialmente al viajar con la familia, lo que nos permitió movernos por Tokio cómodamente sin la molestia de cargar equipaje pesado por las estaciones de tren y las calles concurridas. Fueron flexibles, complacientes y claramente experimentados en el apoyo a los viajeros. Gracias a este agente de equipaje, nuestro viaje fue mucho más agradable y eficiente. Nos dio tranquilidad saber que nuestras pertenencias estaban en buenas manos mientras nos concentrábamos en explorar la ciudad. Definitivamente usaría su servicio de nuevo.

Komunikasi sangat lancar melalui email dan WhatsApp. Agen sudah siap untuk mengambil bagasi kami setibanya kami. Sangat profesional dan foto dikirimkan setelah pengiriman. Menghemat banyak waktu dan tenaga kami untuk membawanya berkeliling!! Sangat direkomendasikan!

Excellent service, allowing you to fully enjoy your trip without worrying about your luggage. They were also very punctual in picking up the bags and kept me updated on the delivery status via email.