Experiência Segway no Parque Showa Kinen em Tóquio

It was an amazing experience. This was my first Segway experience, and I'm very thankful to Klook for suggesting such an activity, and also to the Segway staff who made my experience memorable. I'm impressed with the staff because even though they generally don't speak English well, they understood everything I said perfectly. They translated instructions via audio and also using sign language. These Segway guys are truly amazing. I'm very thankful to the staff for making my experience so superb.

The Segway experience was incredibly fun, and Showa Kinen Park is huge and beautiful, with different scenery in each of the four seasons, definitely worth a visit. The tour guide and instructor were very friendly; the original two-hour tour was extended because they wanted to show us more, and they also provided refreshments. It was excellent value for money. When I went, the cherry blossoms hadn't fully bloomed yet, but there were still other beautiful sights. I recommended it to friends who went two days later, and they loved it too, especially with even more cherry blossoms. 💕

The experience is excellent. The end of November is a good time to visit the park and experience Segway. The ginkgo trees are golden and the maple trees are red. It is very beautiful, especially when we are touring around the park on a Segway. The staff are nice and they even provide Japanese tea and snacks during the break. They will take photos for customers during the activity. Very considerate. For improvement, perhaps the photos could be taken from different angles so that customers at the back can also be seen clearly in the photo. We were a bit disappointed as we were at the back of the line and thus couldn't see our faces in most of the pictures.

Amazing trip. Have fun and enjoyable very much. Easy to manage the Segway. Also the park is pretty. We experienced great under guidance and saw quite a lot of various flowers. The photos and video taken that day are beautiful as well.

This was a very enjoyable experience! The instructors do a great job of teaching you how to ride a Segway. So if you've never been on one before, don't worry, it's very easy to get the hang of. The staff was fun and friendly and very knowledgeable about the park and its environment. My wife and I had a great time, and would definitely do it again!

A fantastic tour experience! The park is huge, and the coach was very patient and thorough in teaching us how to balance. While we were riding, she also took photos for the group. I was at the very back (third in line) and thought I wouldn't get any pictures, but the coach arranged for everyone to take turns riding behind her, so I ended up with many close-up photos. The coach's actions were so thoughtful!

The attentive staff provided very detailed explanations and guidance. We thoroughly enjoyed the entire process, and the whole park is also beautiful. Excellent!

1. Encontrar el punto de encuentro: aunque se proporciona la información de las instrucciones, para un turista no local que visita por primera vez, tomamos un taxi hasta la salida del parque. Lamentamos que la información no incluyera el dato clave del número de la salida del punto de encuentro, que comprobamos que era la número 5. Así que, en la práctica, se necesitan 30 minutos para encontrar la salida correcta si su taxista le deja en la salida equivocada (estábamos totalmente perdidos cuando llegamos a la salida incorrecta número 1) a las 9:40. Y se tarda al menos 30 minutos en caminar hasta el lugar correcto. 2. Cuando accidentalmente nos bajamos del taxi en la salida equivocada, no había ningún contacto del operador local para comunicarnos. Básicamente, estás perdido si no puedes llegar a tiempo a la salida correcta. 3. Luego, después de las 9:50, el operador local nos envió un correo electrónico diciendo que solo podíamos esperar hasta las 10 a.m. Pero desafortunadamente, estábamos demasiado ocupados buscando el punto de encuentro en Google Maps y pasamos por alto el correo electrónico. 4. Consulté con el equipo de atención al cliente de Klook para informar de este caso. El equipo de atención al cliente consultó con el operador local, quienes dijeron que debido a la POLÍTICA EXTREMADAMENTE ESTRICTA DE NO REEMBOLSO, NO CANCELACIÓN Y NO REPROGRAMACIÓN después del pago, que se mostraba claramente en la página de reserva. Es absolutamente culpa de los participantes no ser capaces de encontrar el lugar antes de la hora de la reunión. 5. Por cierto, una vez que supimos eso, descubrimos que el parque también ofrecía alquiler de bicicletas, y la vista era agradable. Así que quizás la próxima vez pueda ir directamente al parque y no reservar ningún evento CON HORARIO FIJO ESTRICTO. Especialmente porque el parque está a 2 horas en transporte público o a 70 minutos en taxi desde el centro de Tokio. 6. Sería mejor si el operador local mostrara más comprensión y hospitalidad a los participantes extranjeros, ofreciendo proactivamente la reprogramación para unirse al siguiente tour o una comunicación más efectiva, por ejemplo, comunicándose un día antes del evento para apoyar a los participantes que esperaban este evento con tanta anticipación desde hace meses. Solo compartimos nuestro caso específico para referencia de futuros clientes extranjeros.