Observação de baleias e passeio de golfinhos saindo de West Harbor, Los Angeles

Klook is really bad. Besides giving us tickets, they didn't provide any information. We had to find the Google location ourselves. Also, the instructions said to bring cash, so we specifically went to withdraw money, only to find out we could pay by card. Their service is truly terrible. When we got the e-ticket, we couldn't use it directly; we had to print it out at a ticket machine at the very front! However, the itinerary itself was great, being surrounded by dolphins and whales.

The theme of this activity is "Whale and Dolphin Watching Tour from Westport." As the name suggests, we were supposed to board the whale-watching boat from Westport. We departed from LADT and, following the address on Klook, arrived at Westport, only to be informed that the whale-watching boat's departure point was not Westport, but rather Pacific Marine Park in Long Beach. We then had to rush to Long Beach by car. The route was very prone to traffic jams, and the roads were complicated. By the time we arrived in Long Beach, the boat had already departed nearly 30 minutes prior, which severely disrupted our subsequent itinerary. Furthermore, driving from LADT to Long Beach takes 1.5 hours and is extremely prone to traffic, causing us to spend double the fuel and double the time on transportation. We hope Klook can correct the departure location on its platform to prevent other travelers from encountering the same issue. We also hope Klook provides a relevant response and compensation regarding this incident.

Extremadamente decepcionado! La tienda está cerrada y nadie nos informó que el crucero fue cancelado. Hay 2 muelles de Habour Breeze Cruises, por favor, asegúrese de que proporcionen una ubicación correcta, ya que se ha notado en algunos comentarios que el proveedor ofrece una ubicación poco clara.