Grand Hyatt Hong Kong - Plateau Spa | Zabiegi na ciało i twarz | Wanchai
- Plateau Spa, znajdujące się na 11. piętrze Grand Hyatt Hong Kong, to samowystarczalny ośrodek wypoczynkowy w hotelu, oferujący prywatność, odosobnienie i ucieczkę od tętniącego życiem Hongkongu.
- Świętuj dobre samopoczucie swoje i swoich bliskich dzięki wielokrotnie nagradzanym, zorientowanym na wyniki zabiegom przeprowadzanym w prywatnych pokojach zabiegowych z łazienkami.
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5 star venue and spa with top notch experience and great services. we had the Couple room with best sea view and nice suite. Therapists are great . staff are super professional and friendly. they also gave me a Birthday surprise and cake with tea and fruits. absolutely 💯
Excellent spa experience and professional therapists. The ambience of the massage room is great and everything in the room is clean & well maintained. Warm hospitality from the staff which made me felt so welcomed. It’s one of the best spa I have in HK and the value for money is high!
房間空間咁大,乾淨,可以望到海景。 按摩師手勢不錯。按摩油嘅選擇有三款。 桑拿室從房間出發比較遠,會經過露天地方。
• attentive & friendly staff • beautiful spa • professional masseuse • pleasant experience • buffet lunch was great a wonderful spa day with lunch. *highly recommended
雙人套票十分優惠,性價比高! 環境整潔寧靜,很適合忙碌工作後享受按摩,按摩師手勢唔錯,服務態度良好,最重要係沒有強迫你購買額外套票或產品!
接待員和按摩師親切友善,設施不錯,按摩理想。
A very relaxing massage with hot stone and essential oil.
Therapist - excellent. Hyatt decor - excellent as usual. Phone booking and front desk lady receptionist - unprofessional, lacking integrity. Front desk lady provided wrong information over phone, failed to own up to it in person. Had to ask if she was the one on phone earlier before she was willing to step up and admit it; prior to that kept whispering into her superior’s ear like some highschool gossip session and side eyeing guests instead of trying to problem solve let alone apologise. Prior had positive experiences with the Hyatt Brand but this encounter sadly left a poor impression. Expected better training, communication, caliber of staff and customer experience, especially at this price point (HKD2.2K+). Though management stepped in and offered a small token by way of apology, the damage was done. Front desk staff is essential as booking and communication is part of whole experience. Last thing guests want is stress due to incompetent service. Pressed for time so the little fiasco resulted in shortened window to enjoy facilities. Pity since the therapists I cannot fault, and the Brand held a high place in my heart till now.
Thank you for choosing Klook and for taking the time to leave us a review. We regret to hear about your disappointment with the services provided by the front desk staff. We have relayed your feedback to the local operator in order for them to monitor their service quality moving forward. Your kind understanding is highly appreciated and we hope to serve you better in the future.
The masseurs are professional and the process was very soothing. We purchased an extra hour for a spa bath which allowed us enough time to enjoy the room after the massage. Overall a great experience and good value for money!
love the atmosphere and the view from the room is awesome. too bad it was for 1 hour only as I wish it could be longer for sure!
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