Ürümqi Tours

I was very satisfied with the service this time. From the beginning, when planning the itinerary, Sally was very patient in answering questions and creating the schedule. I was also very pleased with all the accommodations arranged for this trip. The accommodations shown in the pictures are all guesthouses, which were clean, tidy, and comfortable. I was also very satisfied with the housekeeper, Eleven, and the driver, Master Meng, who were arranged for this trip. Housekeeper Eleven kept us informed about weather changes throughout the itinerary, and when our first hotel was fully booked, she promptly notified us and provided two alternative hotel options, allowing us to choose our preferred one for booking. When the trip began, Klook also prepared thoughtful gifts for us. Master Meng, our driver, had a kind and friendly demeanor, provided meticulous service, and was very responsible. He drove smoothly and safely, and even thoughtfully prepared snacks for us. He also explained the attractions, local specialty foods, customs, and traditions along the way, making the entire trip feel very secure and comfortable. What was a pleasant surprise was that the driver knew we would be taking wedding photos and prepared 'double happiness' decorations for us. On one day of the trip, it was a birthday, and the housekeeper and driver prepared a birthday dinner and cake for us, which was very thoughtful. I highly recommend this customized itinerary and their services.

The itinerary arranged for this trip was truly classic, ensuring ample time to fully experience all the highlights rather than just rushing through, while also avoiding backtracking. It proved that departing in mid-May, with good weather, the stunning glacier lakes and grasslands along the way make the trip absolutely worthwhile. Special thanks for the entire journey go to our driver and tour leader, Li Jiandong. Despite his youth, he meticulously cared for every aspect of the trip and every group member. His driving was exceptionally steady, and his self-prepared pour-over coffee added a delightful surprise to our travels. Thanks also to our concierge, Tingting, who proactively sent daily highlights of attractions, along with weather and clothing recommendations, and hotel information for the day – her attention to detail was impeccable. I highly recommend this to anyone who dislikes planning but still demands a high-quality travel experience.

I highly recommend this private tour, in 9 days we were able to appreciate the beauty of Xinjiang. I am still processing how unreal the places are. Truly grateful also to the most accomodating and patient driver, Mr.Lee, despite the language barrier we felt very taken care of by him.

this tour is rslly worth to buy. tour guide,agent are helpfull. this tour complete my journey in xinjiang. you must buy this package❤️.additional fee for camel ride&offroad car are worth it , because these experience are amazing. thanks to tour guide help me with documentation, her skill of taking our video with handphone like using drone👍👍

The itinerary included punctual pick-up and departure. The local guide was very clear about the optional activities and the route. We had ample time at Tianchi Lake in Tianshan, and the scenery was beautiful. After the tour, we returned to the city on time. This is quite convenient for those looking to join a day trip.

Onze gids, broeder Yang Wei, was geweldig! Geweldig! Super goed!!! Hij hielp met het verplaatsen van al onze rommelige bagage, de auto reed heel soepel en er was geen ongemak onderweg, hij bracht ons naar schone toiletten en vertelde ons, op basis van de route, welke plekken minder druk en mooier waren, en hij nam erg mooie foto's van ons. Omdat hij wist dat we uit Guangdong kwamen, paste hij de afspeellijst stilletjes aan naar meer jeugdige en Kantonese nummers. Op de laatste dag herinnerde hij zich zelfs onze voorkeur voor koffie en trakteerde hij ons op koffie (dankbaar T_T) en drankjes! Hij zorgde de hele reis op een subtiele manier voor ons, echt heel erg bedankt! De algehele route was redelijk gepland en alle items die in de boeking werden genoemd, werden uitgevoerd. Er was één overnachting waarbij de lokale reisorganisatie de verkeerde accommodatie had geregeld, maar dit werd gecompenseerd. Ik hoop dat de volgende keer de communicatie zorgvuldiger zal verlopen.

At first, I was hesitant because there was only one review. However, the service I received exceeded all my expectations. Deng Deng provided truly outstanding service—fast responses, excellent communication, detailed information, and a strong sense of responsibility. My tour package was upgraded, the hotel accommodations were all excellent, the van was comfortable, and the driver was friendly and experienced. As a Muslim traveler, my meal allowance was refunded, which I greatly appreciated. This was truly an affordable tour package that delivered an extraordinary and unforgettable experience.

Our trip to Xinjiang was absolutely wonderful and relaxing. Our tour leader, Suo Haoyin, was fantastic! He's an excellent driver and incredibly thoughtful (thanks to his help, my delayed luggage issue was resolved smoothly). The itinerary was perfectly planned, and I especially loved the small group tour format, which allowed us to explore the attractions at a leisurely pace. The accommodations included in the trip were also clean and comfortable. Highly recommend! 👍🏻👍🏻👍🏻

We had a wonderful time thanks to Zhou! He was so knowledgeable and honest, and gave the best tips and tricks for the rest of our stay! He really added to the enjoyment of an already exciting day.