호텔 인디고 빈탄 라고이 비치, IHG (Hotel Indigo Bintan Lagoi Beach by IHG)

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Absolutely incredible place and outstanding service.

This is our second visit and we plan to come again next year. We really enjoy the location, rooms & friendliness of the staff - we felt the service was personalised and sincere. The dining experience was wonderful location however the quality of the food (being taste) was inconsistent between different choices particularly around meat dishes being a little dry and sometimes undercooked. We had stayed the previous week at Hotel Intercontinental Westlake in Hanoi where the food was 5 star plus so maybe that caused us to have high expectations. That said - we are coming back for a third time so that shows just how much we enjoy our stay. Michael & the team are simply exceptional and look forward to seeing them all again next year.

Gorgeous hotel with very smiley, friendly, helpful staff. Particular mention to Rizki who works in the restaurant. Yummy breakfasts, though dnners average. Suggest you avoid the typically Western dishes unless you like dry meat; instead choose the Indonesian dishes which were flavourful. I recommend this hotel.

Hospitality was top notch from all the staff. They have bicycles, buggy rides, transport and all which makes it very convenient. However, the rooms could be cleaner. The floor was so dusty that you will need to wear the room slippers. Cleaning of the room was not done properly also. The shared amenities with Holiday Inn is helpful.

This was such a beautiful and peaceful property. The staff were amazing and it was a perfect get away from our time in Singapore. Easy to access and just breathe taking.

easier light switches in the room

This is a beautiful property, very new and clean, with a contemporary design that centres on the clean and dreamy beach. Staff are very helpful and friendly, good enough to rival their counterparts in major destinations like Bali. The hotel hosts several activities across the day, with variations daily, but it's a pity these are not advertised widely across the resort as it would definitely give a livelier vibe. There are some void areas with seating below certain blocks but these seem quite pointless, and I think the property would benefit if these areas were occupied by more colourful and vibrant features such as koi ponds, snack bars, experience zones etc. Most of all, the stay would have been made perfect if there was a wider variety of food available. Unfortunately, the restaurant doesn't manage to escape Bintan's seemingly underwhelming f&b reputation. Food ranged from tasteless to mediocre, with no standouts to speak of. A pity as we loved the whole place, especially in comparison to the noisier and more enclosed Holiday Inn next door. Would love to return to Indigo in the future, but the lacklustre food would be a major hindrance in our considerations.

Very modern, well kept spacious property with very friendly and hospitable staff, who go out of the day to cater to personal needs.

Everything

Super considerate staff, beautiful spacious rooms, great beach and swimming pools