ホリデイ イン マンハッタン 6th アベニュー - チェルシー by IHG (Holiday Inn Manhattan 6th Ave - Chelsea by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

everything

The staff were nice and the place was clean. No breakfast provided. Had a locked place for us to store our luggage when we checked out but couldn’t take our bags to the next place yet. Was clean but very small spaces throughout the building. We traveled with our teenaged daughter so we needed two beds. There were two double beds which made sleeping very difficult. The room had minimal space for our suitcases so we were tripping over everything and it felt claustrophobic. I understand that this is the reality of NYC but knowing this ahead of time would have made me choose different lodgings. On a positive note, they had the best pillows I have ever experienced at a hotel and helped make the small beds more comfortable. Not an awful experience and I appreciate that they did the best with limited space but would probably not stay there again.

Good location. Chelsea itself is a little gross and full of crackheads but whatever.

All good

The hotel and staff was very friendly and helpful. They were generous in giving 2- guests out of our 3- guests in the room, nice snacks gift bags. They keep plenty of iced cold water in the lobby all day. The only thing I disliked about this hotel, is that they don’t have refrigerators, microwaves or ice in their rooms, nor ice machines on the floors. They don’t even have microwaves in their rooms restaurant area, for you to at least warm up your food. The worker has to take your food into the back kitchen and warm it up for you. I looked for him and couldn’t even see him. He could’ve spit in my food or anything. I just prayed over my food, but that’s not not good service for your hotel guests at all, in my opinion.

Our reservation was not fulfilled. Our room with double beds was not available when we arrived, we were told it would be available the next day and was not. We had to be moving our luggage in and out of different rooms because they kept telling us our room would be ready and it never was. We had to stay in two different rooms and not even on the same floor. The staff was not willing to help, they just kept blaming everyone and simply said "there is nothing we can do" Horrible experience and customer service.

recommended.. International Hotel Groups really has its act together. This is a Holiday Inn.... so you know what you're getting. Bare Basics. Which they do VERY well here. Excellent, pleasant, helpful staff Clean comfortable rooms. QUIET room! a blessing in NYC. I Slept really well. Well equiped rooms. all the travel ammenities that one might need- iron. ironing board. safe. hair drier.. Ample desk space. Spacious enough rooms. didn't feel cramped. Great location. (Try 'Bazar' Tapas just down the street.)

Great location and comfy beds.

The room was clean but basic. There are only two elevators so if getting to your room is important I would stay on a lower floor. It’s a no frills hotel but for the price it was definitely acceptable.

Great location in Chelsea, walkable to most everything. 2 Blocks from Broadway. Accessible from the port authority bus terminals within a 25minute walk. Rooms are comfortable with everthing you need in a cozy space. On the same block with Crompton Ale House (a local fave).