ロッテ ホテル チェジュ (Lotte Hotel Jeju)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The cleaning service was absolutely incredible. We traveled with a 2-month-old and a 9-year-old, every time we returned our room was in immaculate condition. The staff is incredibly professional and accommodating. The breakfast buffet was out of this world. Nightly entertainment by the heated pool was fantastic even in chilly May weather. We would absolutely stay again!

A beautiful hotel, with a fabulous breakfast. Rooms were lovely. Food very expensive - relieved the breakfasts for adults were included in our rate. We ate out in evenings. Local restaurants nearby. Shame it was too difficult to swim in sea due to winds, but that is obviously not the hotel’s fault. I don’t think I can find any fault at all with the hotel.

Lovely location. It's a big resort with lots of amenities. It's a bit dated but still fairly well maintained. Would recommend. Breakfast buffet options are the same everyday which was a negative but food was tasty and good variety. Staff were very helpful.

Easy check-in and check-out. The hotel is very kid-friendly and has easy access to the beach. There’s also a great outdoor swimming pool that’s open until 10 or 11 p.m. My kids and I had a blast! By the way, you don’t even have to go to the beach—the outdoor pool is more than enough for both kids and adults to have a great time. There are plenty of restaurant options nearby, and the staff are friendly and welcoming. I highly recommend this hotel for a family vacation with kids.

Clean room, staff is very attentive and the outdoor pool is excellent

If you want to relax and stay far from the city, this is a perfect hotel to stay. Just a tip, if you plan to rent a car, you need to have an international license.

Perfect location and beautiful scenery! Walkable to the beach! Quiet and peaceful. Highly recommend to stay here!

Everything was good. The rooms are a bit dated but other than that all good.

Amazing resort and great service. Staff was all super helpful and most had enough English to help me get through check-in/check-out and meals. Room service and food was great too.

Upon arrival I used one of their Laundry bags to put my son's and my dirty clothes. The following day after our tour had ended and we had returned to the hotel I noticed that the bag was gone (house keeper had cleaned the room). I was hesitant to contact the front desk as I thought they had taken the Laundry bag with my clothes to wash. The following day I had not received my clothes and I contacted the Laundry service. They attempted to find my clothes but was not able to. I spoke to a manager and informed her about my situation. She said that she would look into it. I got a call back apologizing for not finding my clothes. They did offer complementary dinner for my son and I.