ベイヒル プール & ヴィラ (Bayhill Pool & Villa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Super private. Would recommend anyone who does not want crowds

It’s very quiet & tranquil place with an ocean view but a bit far to other facilities. Nice hotel tough a little tarnished especially hot top which was not maintained properly. Restrooms as well - bidets Hopefully they would maintain well then could be fine. But every staff was very helpful & very nice!

Very kindly staff

Staff is really helpful. Spotless. The villas are INCREDIBLE!! Totally worth every won!

I would gladly stay here again! The room was clean and very spacious. One of the biggest pluses is the free laundry that's available. Another big plus are the staff, we were greeted very warmly during our check-in. The staff helped us with our bags and brought them to our room before we even finished checking in.

At one point, several years ago, this was likely a high-end hotel. However, it's dated interior shows (i.e. spa/hot tubs with faded/peeled plastic, acid etched water line private pools, scuffed and uneven wood flooring, limited dining services, broken lamps and dated furniture in the lobby, etc.) and is something I couldn't glean from the photos. Despite this, the hotel staff was very accommodating and professional; they are what makes this hotel shine. I would give this property a 7.9/10.

Run down and dirty. Management is inadequate. Not for everyone.

This hotel is supposed to be 5 star hotel. But the condition of the suite we stayed did not feel like it was. The stairs going down to the main living area including two of the bedrooms are dangerous, no railings, and inconvenient to drag luggage up and down the stairs. The bathroom door was facing the bed, there was mold smell coming from the bathroom so we had to close the door when we were sleeping, the door makes loud noise. The second bedroom light didn’t work, asked front desk, and they said they purposely keep it off?? No reason given. My husband did not feel good so I asked if there is any delivery food available and the front desk said not sure, let them know if I find anything?? The staff who drive the property drives very aggressively, many times I have seen… I have told there won’t be any notice problems but the last day we stayed, there was a kid jumping all over the place. The location is far from stores, restaurants and any public transportation. The options of the restaurants are very limited. The way to drive to the hotel is very dark so need to be really careful especially at night. We would not stay here next time, for the price we paid, I think we could have had a lot better service from the staff and a better condition place.

The manager was amazing and gave us our upgrade and bonus to use in the restaurant. I had a young family above me jumping and screaming but other than that a lovely stay.

Very good for family trip. 3 bed rooms including 2nd fl. Convinent and quite.