ザ ドミニク (The Dominick)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This was built as a 5 star establishment, and the door weights and materials will remind you of 1990s property that afforded a non-fake luxury. This is not the ubiquitous “luxury” pizazz term seen all over the place. It still remembers what Gen X knew as luxury aka quality not a scene.

It’s a great hotel, my only problem was that one out of the four elevators was down during my 4 day stay, making the wait for the elevator interminable. At one point we had to wait 25 min for the elevator. The manager was not reachable, however Rachel at the front desk compensated us for the inconvenience by refunding us one night of our bill, it was a nice gesture, but the elevators waits truly affected the quality of the experience received at the Dominick’s.

For the price paid for what is marketed as a luxury hotel in Manhattan, there is unfortunately only one word that comes to mind: disappointment. Several aspects of my stay at The Dominick fell far below expectations. First, the hotel’s maintenance is concerning. Multiple elevators were out of service or functioning poorly, creating excessive wait times. During busy periods, guests can easily spend 15–30 minutes simply waiting for an elevator. Second, I paid for a room advertised with a skyline view, only to look directly onto the rooftop of a neighboring building. This was not the experience that was advertised or expected. The biggest issue was the room itself. The air conditioning did not work despite repeated attempts by maintenance to fix it. During hot New York weather, spending the night in a warm room is unacceptable for a hotel charging luxury rates. The only solution offered was an apology, with no meaningful alternative provided. The pool, while impressive in promotional photos, is much smaller than it appears and becomes extremely crowded. It was difficult to enjoy due to the number of guests. Food and beverage service was also disappointing. The staff were friendly, but the quality of the food and drinks did not justify the very high prices. Overall, The Dominick seems to rely more on its reputation and marketing than on delivering a true luxury experience. Considering the price, I would strongly recommend looking at other luxury hotels in Manhattan.

The hotel space is nice. The wait for the elevator was outrageous. We waited easily for 15-20 minutes each time we needed to leave or return. The staff was unresponsive and unapologetic regarding this issue. I asked the concierge to help with reservations prior to arrival and she was unhelpful and neither communicated nor responded to my emails without several follow up emails asking for a status update. We waited for 30 minutes for the car and our luggage. The car returned to us dirty both inside and out. It was not a five star experience. We were quite disappointed.

Iii

The hotel was very nice. I wish it had more lobby and restaurant facilities but the people at the front desk were so lovely and the housekeeping lady was wonderful so I would definitely stay there again and it has a great location for shopping and restaurants restaurants

Outdated and a pretentious. Good location. But Never again. PS: The elevators are extremely slow and not enough for the guests.

Parents beware - Don’t rely on being able to use the pool. It was 104 degrees the first day we were there. Pros: The view in the one bedroom Hudson suite was spectacular. The room was decently clean but tired. Good location. Cons: The pool temperature fluctuated between 71-104. We couldn’t count on using it. We were told we had an Amazon package delivered when we checked in. It took 3 phone calls and 24 hours to actually get it. As other reviews mention, the elevators are really an issue. Expect to wait at least 10 minutes every time. Large stains on the carpet. We were charged for something from the minibar when we checked out even though we didn’t take anything. I asked for the overall total when checking out, the person at the front desk couldn’t explain the receipt. They also never asked how the stay was. 2-3 star experience.

Very spacious room with excellent amenities. Just got sick from the restaurant. Otherwise, an excellent meal experience.

The Dominick is an outstanding hotel and, in my opinion, one of the hotels with the best views in Manhattan. The location in SoHo is fantastic, with countless restaurants, cafés, shops, and great places to walk and explore right outside the door. The staff was excellent throughout my stay—friendly, professional, and always helpful. As an Expedia VIP guest, I was hoping for a complimentary room upgrade, but it was not available. I ended up paying an additional $100 per night for an upgraded room, which I honestly didn’t mind because the higher-floor views were absolutely worth it. My biggest complaint would be the elevators. They were, unfortunately, a real challenge. There were multiple occasions when I waited 10–15 minutes for an elevator, and during busy afternoon hours there were often lines. If an elevator arrived full or with large strollers, it usually meant waiting for the next one. The elevator system definitely seems overwhelmed during peak times and could use improvement. That said, the views, location, service, and overall experience far outweigh this inconvenience. I would absolutely stay at The Dominick again and would recommend it to anyone looking for a luxury stay in downtown Manhattan.