コンラッド ニューヨーク (Conrad New York Downtown)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent staff and property and views

Excellent staff, very large, clean room. Perfect location.

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Everything was great besides the pricing of the private bar within the fridge in the room. The only mini fridge in the room was full of items to buy (soda, snacks, alcohol, etc.) and it is overpriced.

Staff was one of the rudest ever met. Right from bell boy who would quote unreasonably high times due to 4 July weekend, to being snobbish and not helping with luggage when that is an amenity offered by the hotel. To breakfast Manager staff not being helpful quoting 15 minute time for a window table and then saying there are people 1 hour in queue. Have not seen the most disorganized staff ever seen. Rooftop attendant staff was equally rude and gave other people the requested table and then acting as if it was not clear what was asked of them. Highly recommended to stay away from this particular hotel. Either stick to lower Hilton's who offer much better customer service or some of the proper 5 star hotels like Pierre by Taj, Intercontinental, 4 seasons or even Trump tower hotels

Housekeeping didn’t clean room and we needed to call for sheets to be pu on a pull out for our 3rd person, and towels weren’t replenished and needed to call for that also.

Great place

Nice hotel just no privacy with the bathroom so be wary if staying in a group.

The customer service by the staff is consistently of a high standard. The porters and storage staffare especially helpful and knowlegeable. The hotel is very conveniently located with decent amenities.

Loved our stay!!