RESI STAY BRiX

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I am not a picky traveler, but with this place we had issues since the begging of our arrival. Had to pay an extra tax that was not disclosed during booking, It cost us an extra $4000 yen for our stay. When checking in instructions were given to us on how to access, but when we get to the property there was no key box to be found, guess what, the key box was inside the building we needed access to. The code they gave us to enter was not registered, had to call and gain access to the building to finally access the key box. When we get to our room it looked as if it never been dusted in months; the fridge, table tops, lights and more were all super dusty that had us thinking was else was not clean. When we access the bathroom it had a strong urine like odor and dusty, sent a message about the issue and was informed they were going to clean it but not sure if they went because odor continued. The entire experince since the start was not good at all. I could go on with issues to this place but too many to write. We left the building a day early and booked something else because we were uncomfortable. I suggest you look somewhere else and spend your money at another spot. Definitely do not recommend at all.

The location was great just the check in was different

We were really happy with our location near the river, Gion district, and walkable distance to kyoto station or Nishiki market area. The 205 bus also stops outside this apartment which was super convenient for visiting other areas around Kyoto. The beds and amenities in the apartment were really comfortable and the bathroom was first rate. We loved having a balcony to peek out at the world before leaving our apartment. Highly recommend.

Room was fairly large and specious. Clean and well kept

The room was just ok. TV was good with Netflix. The carpet looked very old and dirty. Checkin and checkout was easy.

Great location and a good amount of space for our family of five.

Small space but good price

Stayed there as a family of 4. First of all the tax issue is odd and you will find a ton of people commenting on it in reviews as well. Second is the fact that you check in close to the central station - they assume you will have to pass by that, then take a cab/uber or whatever back from the train station to where you are actually staying. Both tax & the place to check in are inconvenient to say the least. Third comes our bad luck i guess - our room on the 6th floor. This is the "theater" one i think it's called. Carpets were dirty (i am not talking dirty compared to how clean Japan is, i am talking dirty in any standard in the World)...our garbage bins were full and then the finale was the vent had a very loud noise to it while off...to get rid of it and manage to sleep we had to keep it on! Yes we kept it on to avoid the noise it had while shut! Location is fine (8 minute walk to Ueno station) and a 7/11 around the corner. Would not return to RESI under any circumstance.

an amazing place to stay and very clean. The beds are comfortable, the towels are clean. with coffee and tea bag plus a litter snake with surprise. ten mins of walking distance to the train station. all in place nothing needs further.

Overall our stay at Resi Stay Brix was great. Definitely deserve acknowledgement for great customer service. The property is in new condition and well kept. My only complaint was that our neighbours were loud. Check-in process, even thought centralized and not at actual property, was quick and pleasant. You are shuttled by Bus to your property afterwards.