Raviens haeundae Avenue

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great location super close to Haeundae beach and the main tourist road ! This is not a typical hotel offering daily house keeping etc. I don’t need them anyway- I’m mostly in do not disturb mode- or you could request one for a good price!. Room came with ample storage to put away our stuff, a washer that we loved after kids went to the beach, bathroom was clean and modern. Bed was comfy too! We would love to come back!

The staff were impatient during check-in, which made the experience unpleasant. Additionally, for a room accommodating four guests, only one key card was provided, which was very inconvenient. This should be improved.

It’s a brand new, typical Korean studio apartment building that they last min flipped to a hotel lol so it has full (small) kitchen, washing machines, lots of storage (for a studio apartment). Some may find it tricky to learn how to control heat, hot water, AC, as it is not typically hotel settings. The biggest thing for me though THE MATTRESSES SUCKS SO BAD. I thought it was a box spring (it was not I checked) 😂 zero cushion, rock hard and you can FEEL every metal springs shape with your body lol like sleeping right on metal springs. Lol and curtains are not black out curtains. It’s fine for me but if have little kids or prefer black out it might bother you. Location is great and it’s clean, brand new, has convenient appliances. Could’ve been 5 stars but that was the worst bed I ever had 😂 had terrible sleep. sleeping on the floor would've been better if there was a space lol it’s def not ‘store bought’ kind of mattress, there’s no way. Lol never felt anything like that lol oh and you have to go front desk to get a new towels and there’s no daily cleaning. Which it says before you book it and we were totally fine with but just FYI!

Very clean. Only a washer. NO dryer. But great location.

Overall great location. Clean and comfortable. However getting towels was challenging as they ran out of bath size towels.

This place is pretty new, but as typical in the area, was pretty tight in space. Parking is 10K won/night but waived when you leave a review (they just took my word for it). There is a decent sized fridge w/ freezer, tons of cabinet space and a large closet. We were upgraded to an ocean view on the 21st floor, albeit a sliver of the view in between buildings. This is not a full service hotel, in fact, the receptionist would not even peek out when you pass by the front desk, and the parking clerk was away when we got there which caused some confusion as to how we should park - directions to park in/out of the car elevator is posted, but I don't think it was as easy as they make it sound. It is in the middle of the Haeundae, so we just left the car alone for three days. Overall a good stay - great location, parking available, clean and new.

clean hotel, best bang for the buck

便宜、舒適、離地鐵站和海灘都很近。 缺點，室內拖鞋不是拋棄式的，很髒。

Worst hotel of our South Korea trip — avoid this property. While the property looks new, it is poorly managed and customer service is non-existent. The kitchen was empty except for two cups. I have food allergies and chose this hotel specifically because it listed a kitchen. When I asked, I was told guests are not allowed to cook. This is not mentioned anywhere. I felt cheated and requested a refund so I could stay at another hotel, but my request was ignored. Cleanliness was another major issue. Dirty floors, stains on glass doors and the bathroom, and unwashed slippers. Housekeeping is only every three days and very limited—bath towels and soap were not replaced, and we were told to leave trash in the hallway. Staff were consistently rude and needs serious training. Every interaction we had with reception was unpleasant. One evening, when the automated parking system stopped working, I asked for help. The receptionist, who was watching something on his phone, showed clear annoyance at being interrupted. After attempting to operate the system himself without success, he told us to park in the EV charging spot, which likely created problems for another guest. Our stay was also affected by other issues: unreliable internet in the room, lack of bath towels, and waiting 20 minutes for a bill at checkout. The location is the only positive, but not worth the price or frustration. They offer free parking in exchange for good reviews, which may explain the high ratings.

Worst hotel of our South Korea trip — avoid this property. While the property looks new, it is poorly managed and customer service is non-existent. The kitchen was empty except for two cups. I have food allergies and chose this hotel specifically because it listed a kitchen. When I asked, I was told guests are not allowed to cook. This is not mentioned anywhere. I felt cheated and requested a refund so I could stay at another hotel, but my request was ignored. Cleanliness was another major issue. Dirty floors, stains on glass doors and the bathroom, and unwashed slippers. Housekeeping is only every three days and very limited—bath towels and soap were not replaced, and we were told to leave trash in the hallway. Staff were consistently rude and needs serious training. Every interaction we had with reception was unpleasant. One evening, when the automated parking system stopped working, I asked for help. The receptionist, who was watching something on his phone, showed clear annoyance at being interrupted. After attempting to operate the system himself without success, he told us to park in the EV charging spot, which likely created problems for another guest. Our stay was also affected by other issues: unreliable internet in the room, lack of bath towels, and waiting 20 minutes for a bill at checkout. The location is the only positive, but not worth the price or frustration.