サンクラウド ホテル (Suncloud Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

My room was not ready when we were arrived at 4 pm so the hotel assigned us a little bigger room after some wait. But, when we entered the room, we could smell very strong sanitizer smell that sickening us. However, the view was amazing. For the view I could give 5 stars but for the check in process and room condition I give 3 stars.

Property was good location. room was clean just needed bowls and ctlery so you could cook if wanted to.

Nice view and clean room!

Overall, we enjoyed our stay, however there were a few things that weren’t made clear before arrival. The biggest disappointment was the pool access. On arrival, we were given two pool tokens per day for our stay. This means you can’t simply use the pool whenever you like, such as going for a swim in the morning and then returning later in the afternoon. Access is restricted by the number of tokens provided. We were also surprised to discover that a swim cap is mandatory for pool entry. If you don’t have one, you are required to purchase one on-site before being allowed to enter. This would have been helpful to know before arriving. Housekeeping was inconsistent with bath towels. Towels were not always left in the room and we had to request them. On one occasion, we were told there were no bath towels available at all, which was frustrating after a day out. The facilities themselves were good, but clearer communication about pool access, mandatory swim caps, and towel availability would help set guest expectations and improve the overall experience.

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Had a partial sea and beach view. Room was clean and immaculate. Was more like a studio apartment in size but w/o all the amenities. Weirdly need to request for bath towel .

It was great stay especially they upgraded my room free of charge.

Great location, I would say biggest advantage Big rooms Not much amenities, if you want fork and knife you pay for it. No iron no Beds were fine. Gym solid, carpet a bit worn out

I had a partial ocean view

Yes