Swastika Guest House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

On arrival at Swastika we were both just wanting to get to our room to recover as we both had a flu virus. On the surface our room looked great. Later on we found the bath had a crack about 40-50 cm. The wife tried getting in and one was afraid of cutting her foot & second the crack giving away and collapsing. Water just ran through and out all over the floor. The fridge didn't even freeze water let alone cool drinks or anything in it. We were getting ice from bar down stairs. The stool ,only seat provided was completely unsafe to sit on with fear of collapsing. Were hoping for a bit of a view but all we had was a foyer view which was most of time covered with dirty linen. WiFi very unreliable. We made our booking 12/25 requesting downstairs room during 6 months in advance nothing available ? By the third day we asked if any spare rooms available & told completely booked. They new about the bath situation and still booked the room even being quite dangerous. So we had no choice but at our expense made alternative booking for the remainder. Quite often the steps were blocked with motor scooters .Yes we know this is Bali but would definately not recommend if this is the care they give guests. We have been travelling to Bali for the last 14 years. This was our first bad experience.

Swastika is in a very good location. There is a mini mart directly at the front of the property and close to good places to eat. You can access the beach through Icon. Breakfast was fine but the coffee not the best. All in all, extremely good for the price.

If are after good value accommodation. This is it. Nothing flash, but comfortable with a great bed, shower, ac, fridge, breakfast downstairs as well as bar and food during the day. The staff treat you like family. Access to the beach is easy. So many good eateries nearby. I will be back

Nice, large room with clean bathtub. Convenient location near beach and shopping. Will gladly stay again.

Room is very clean and spacious. Staff is very helpful and welcoming. Location is excellent

Room was large, air-conditioning worked well, the staff were exceptional. We love coming back here. Our only issue was the mattress was very hard. Overall an excellent property to stay.

Reasonable priced, friendly staff. A little old, but great location for food an Icon Mall.

Great location directly across from Icon Bali with access to the Beachwalk. Room was large enough to accommodate all our luggage. Pool area was pretty, surrounded by statues and plants/flowers. Breakfast was a serve yourself mini buffet, which was pleasant. Area was clean, all staff were very helpful. Bed was comfortable and even the pillows were, we travel with our own and didn’t even use them as the ones provided were so nice. Great areas to dry your beach towels and bathing suits. Each room had a nice sitting area outside the main door.

Very conveniently situated opposite the new Icon Mall. Great value for money with very friendly and helpful staff. Bed was very comfortable with white clean linen with bar fridge and coffee, tea facilities. Shower in bath a bit unsafe and might need support handle to prevent slipping

We like the convenience of the hotel. It's just across the street to Icon Bali Shopping Mall that gives easy access to the beach and many restaurants. The price of the hotel includes breakfast that was very yummy. The breakfasts are in Asian and Western styles which meet every taste. Every guest could have 2 eggs made to their liking. We really appreciate all the hotel staff who were so nice and work so hard to meet the needs of the guests. The only thing I don't like about is the bathroom. It's old and didn't have much counter to put things or even hang our towels. The AC was leaking the water into the cabinet next to the bathroom. We couldn't hang our clothes in the cabinet. Our next door neighbour smoked in the cover area outside their room. The hotel should have non-smoke sign near the hotel rooms. Smoking should be only in open area.