Radisson RED Hotel London Heathrow

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The bathroom is perfect. Love the smell of the soap. The drinks at the bar were great. The pool is heated.

Excellent location, Ryde staff

Overall fine however £5 each to swim is disgraceful as a paying hotel guest it should be FOC £20 for a family of four to swim doesn’t sit well. Also our room had noises that kept us up all night at first I thought it was th fan in the bathroom but it wasn’t, in the end we had o urn the ac up full blast to override the noise.

The location near Heathrow was very convenient, and despite being close to the airport, our room was relatively quiet. The AC worked well for most of our stay and the USB ports, regular replenishment of water, coffee and tea, and consistent towel service were great. Unfortunately, there were maintenance & cleanliness issues. The kettle was dirty, one lamp didn't work, and the room lighting felt insufficient. The fridge wasn't very cold on its coldest setting. The AC also appeared to turn off overnight despite being set to 19°C, leaving the room warm. The Wi-Fi was slow & there were no clear instructions for connecting to Wi-Fi, casting to the TV, or using the key-card slot to activate the room's lights. I understand some info may be on the hotel's app, but the slow Wi-Fi made accessing it difficult. A simple info sheet would have been very helpful, especially for international guests. Our keys stopped working after leaving the hotel, so we had to have them reactivated each time. It took around 15 mins for the front desk to answer. Some staff were welcoming & helpful, while others seemed less enthusiastic. Lobby was understandably busy due to the location. The airport shuttle was 45 minutes late, although this is operated by another company. Pool access costs money. Wasn’t expecting a five-star exp, but I do think the hotel could be more accommodating & considerate toward guests. Better communication, cleanliness, & attention to small details would make a difference.

Was close to the airport

Clean rooms. One room lights kept switching off as the card machine slot wasn’t working correctly and the other room the air conditioning wasn’t working properly

Perfect for an early flight

Did what it needed. Airport hotel. Very busy.

Staff were very rude and not helpful- hotel is good location and reasonable price but food at the hotel is expensive. Good tip is too use the local buses rather than the hopper which is 10% of the price.

Great hotel for a quick stay before a flight. Bit annoying you have to pay for the swimming pool as it was a very functional one but aside from that all fine.