The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It was clean and staff was great but some things need better updating/freshened up. Some of fitness equipment was broken. Overall would stay there again.

Overall, the hotel was very nice, and the rooms were clean, comfortable, and well-maintained. The customer service throughout the hotel was excellent, and the staff I encountered were friendly and welcoming. Unfortunately, where the hotel fell short was the rooftop pool and bar, which was one of the main reasons I chose to stay here. On the first day of my stay (Thursday), the rooftop bar had no drinks available, and the frozen drink machine was out of service. On the second day (Friday), the weather was extremely hot, but there were no umbrellas available to provide shade because staff stated they were all broken. There were also no towels available when I arrived. To make matters worse, the bar was not open at its advertised opening time of 11:00 a.m. When staff eventually arrived, they still had no drinks to offer because they had no ice or even bottled water available. Despite the intense heat, the pool itself was so cold that many guests only stayed in the water for a few minutes before getting out. Because the rooftop pool and bar were a major factor in my decision to book this hotel, this was a significant disappointment. While the accommodations and customer service were excellent, the lack of preparation and poor operation of the rooftop amenities greatly impacted my overall experience. Would I stay here again? At this time, I am undecided.

The staff was wonderful. Our room was clean and comfy! We loved the pool. Cant wait to stay here again!

The location was okay.

The staff was great clean room

Great stuff

Great stuff

The a/c was broken in our room, so the room was really hot. The amenities, such as the pool, was grimy and seemed like an afterthought. It just wasn’t a pleasant experience. I wouldn’t stay there again.

I loved the room and bathroom and little fridge and safe were great. It was a great local for Dupont Circle and public transport would definitely stay again if rates were agreeable. My only criticism is every time some banged their door my room shook plus the maids talking outside room was annoying.

Kids can only swim in the pool before 5pm. There was a loud party in the rooftop area during our stay. There was a lady yelling with profanities into her phone in the hallway outside our room for 15 minutes or so. She did move to the other side of the floor when she saw we had children with us. This seems more like a party hotel than a family-friendly one that was listed in other reviews. Or we just picked the wrong weekend. We were in town for Father’s Day.