Mercure North Melbourne

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This is a good, close stay to RCH for us

- Super noisy, you can hear every door and movement of others, garbage bins outside being moved around and slammed early in the mornings. - Tv outdated and stuck in "Store mode" most channels don't work and everyone you turn it on the volume is jarringly loud. - Pool and sauna under maintenance with no indication of when it won't be (literally the only reason I booked here). - Really expensive parking, charging full price when arriving late in the evening and your departure day in the morning is a bit of a rip off. - Room was really warm which wouldn't be a problem because you can open a window but then you get to listen to the compressors and bins outside. - No fans in the bathroom so everything gets covered in moisture if you have a shower. - Shower turns extremely hot periodically and is below average. + Bed is comfy and the pillows are good. + Staff on Saturday and Sunday were helpful and easy going. Far too expensive for an unrelaxing stay, I feel ripped off.

Dirty unmade room on arrival it was poor, best avoided

Ideal location for the hospital. More than adequate for my needs

Easter Holiday weekend meant minimal services of all kinds. $26 buffet breakfast not very good value if all that was wanted was toast and tea. Room small (not enough open space for stretching/qigong exercises) but acceptable. Some other patrons noisy and unruly (eg: banging on several doors because they didn't know where their friends were staying).

Fantastic location. Was certainly easy for us to get around town. Breakfast was satisfactory for the price. We ended up have dinner there too and were happy with quality and price. Unfortunately the premises itself is getting tired. In dire need of some maintenance.

It is definitely aged like the other reviews say, carpets need replacing in the main hall ways. The shower head angle is wrong and can’t be changed, the water spurts out far past the shower screen. Some TV channels only had sound and no picture. The breakfast was ok but definitely not served hot, and a bit limited on options. Overall though it was an ok stay, convenient location for our plans, and we would stay again.

Attentive staff

The brekky and dinner were fantastic, we thoroughly enjoyed the meals.

Mercure North Melbourne is definitely closer to 2 stars than 4 stars as advertised.