Facilities & services
Non-smoking throughoutElevatorHousekeepingStreet parkingGardenMeeting facilitiesBanquet facilitiesLaundry serviceFront desk (limited service hours)Tourist info deskOutdoor swimming poolWheelchair accessibleWhere to?
Check-in/out dates
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Guests and rooms
2 adults, 1 room
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MainStay Suites Townsville 
30-34 Palmer StreetSee mapAED 527.67per night
This is the cheapest price in 30 days, based on the rates on 18 Oct
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
WiFi
Free WiFi
Luggage storage
Exploring the area
Townsville Station, 1.9km, About 31 mins from hotel by foot
Townsville Airport, 6.0km, About 11 mins from hotel by car
Maritime Museum of Townsville, 200m, About 3 mins from hotel by foot6
Suite, 2 Queen Beds, Non Smoking (Efficiency)
Bed type arranged at check-in
3
Standard Room, 1 Queen Bed, Non Smoking
1 double bed or bigger
5
Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)
Bed type arranged at check-in
3
Suite, 1 Queen Bed, Non Smoking (Efficiency)
1 double bed or bigger
4
Room, 1 Queen Bed, Non Smoking (Efficiency)
1 double bed or bigger
Earn KlookCash for this booking & save on the next one
Reviews
Read all reviews
4.4/5.0
Great
444 reviewsLocation
3.0
Services offered
4.4
Cleanliness
4.2
Atmosphere & facilities
4.1
All
4.5+
3.0+
Reviewed: 10 Jun 2026
5.0/5.0
FantasticStayed with kids
Great friendly pl
Reviewed: 8 Jun 2026
3.0/5.0
GoodStayed with partner
Room was very very basic. Certainly not the 4 stars it’s rated. From my observation apartments are mainly used as FIFO accommodation rather than hotel stays.
Although advertised with available parking there was no spaces available so we had to park the hire car on the street. Luckily there was street parking nearby. Shower had been cleaned but had a large amount of pubic hair in it which we washed out.
Location was good. Staff were lovely. Room served its purpose.
Reviewed: 6 Oct 2025
4.0/5.0
GreatStayed with kids · For leisure
Clean room, staff are friendly and helpful
Reviewed: 31 Aug 2025
1.0/5.0
Below averageStayed with kids · For leisure
I would not recommend this hotel based on my recent stay. For the price, it is very outdated, other hotels in the same location are much nicer and charge a similar rate.
The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children.
Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor.
I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing.
Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control.
Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.
Reviewed: 18 Jun 2025
5.0/5.0
FantasticStayed with partner
It was very good, the location is superb
Reviewed: 13 Oct 2024
4.0/5.0
GreatStayed with partner · For leisure
The staff were friendly and helpful
But didn’t like we had to pay for parking couldn’t get any channels from 9 or 10 and a little disappointed that they didn’t have a king size bed
Reviewed: 11 Aug 2024
2.0/5.0
Below averageSolo stay · For business and leisure
Toilet wouldn't flush. Cleanliness of the bathroom was quite ordinary. Cut my toe on a shard of glass that had clearly been broken by the previous resident and not cleaned up appropriately by housekeeping. Overall, a good location, central to the Townsville CBD but will not stay at this property again.
Reviewed: 23 Jun 2024
4.0/5.0
GreatStayed with partner · For business and leisure
Great location. But the price of Secure parking cost more than parking in the airport Townsville. One night parking at $25 is more than a day at the airport townscille
Reviewed: 27 May 2024
3.0/5.0
GoodSolo stay · For business
Onsite parking was secure and easily accessible to rooms.
Close to shops and strand.
Reviewed: 20 May 2024
5.0/5.0
FantasticStayed with partner · For leisure
Great location, across road from restaurants
Overview
Exploring the area
Transport
Townsville Station
Townsville Airport
Attractions
Maritime Museum of Townsville
Reef HQ
Museum of Tropical Queensland
ReefHQ Aquarium
Perc Tucker Regional Gallery
Perc Tucker Regional Gallery
Great Barrier Reef Marine Park
Magnetic Island Ferry Terminal
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