Hengfeng Haiyue International Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Enjoyed my stay.. it is my 3rd time staying here.

Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very "Chinese"... What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all. Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up... Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...

I have stayed here many times and the hotel is quiet and clean with a 24 hour McDonalds attached to the property. The breakfast buffet is good as well as the coffee. The Japanese restaurant is excellent

Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.

the hotel was extremely clean and the service was awesome I would definitely stay there again and I would recommend it to anyone traveling

good

I wanted to use outdoor pool but the weather did not allow to use.

This is one of the best deals in the city. Good staff and nice rooms.

I've been coming to this hotel for almost 7 years now. It is in a great location, close to the airport and convenient for western visitors. There is a Starbucks on site, and McDonald's on site, a KFC on site and Pizza Hut. If you've been traveling through China for a while when you come to this hotel it is refreshing to have some comforts of home. There is only one problem, the Wi-Fi is terrible. When it works it is great but it is so sporadic and difficult to stay connected that it has finally forced me to look to stay elsewhere. I like this hotel and I like the convenience but if I can't do my work efficiently while I am at this hotel then there's no point in staying there.

Service was ok and friendly but aircon was odd. Water leak from ceiling